Andrew Knickerbocker Email & Phone Number

Potterville, MI, US

Okemos, MI

Okemos, MI

Durand, MI

• Organized, monitored, and managed the implementation and progression of member/local merchant rewards program through grassroots, on-the-ground, and social media marketing
• Conducted and reviewed research pertaining to competitor, market, and social media analysis
• Contributed to community networking events through set-up organization and communicating company marketing message
• Created and modified promotional marketing materials and company website

Mount Pleasant, MI

• Utilized Customer Service Software in support of guests request for reservations or information and ensured the customer received a First Class experience
• Provided outstanding customer support by providing a friendly, professional approach when interacting with the customer community
• Maintained a positive and upbeat attitude being highly “in tune” to guest questions and queries

Mount Pleasant, MI

• Provided Customer Service and Sold tickets and programs to customers
• Utilized Merchant Sales Software to account for sales and transactions
• Utilized Customer Service Skills and problem solving techniques in support of customer queries

• Worked in a team environment and supported multiple factories producing products across Southern Michigan to ensure Quality Control Product Audits were performed timely and results provided to leadership for evaluation.
• Utilized Quality Control Software and ensured Product Store Keeping Units (SKU) and Inventory Quantity information was sorted and recorded for inventory accountability and accuracy purposes

Bachelor Of Science (Bs), Marketing & Logistics Management

Certification, Graphic Design

Certificate, Dimensions Of Professional Selling