Andrew Koenen Email and Phone Number

• Designed, maintained, and organized websites, catalogs, and legal documents • Assisted master mechanics though assembly/disassembly of aircraft, manual labor, and utilizing machine shop tooling and schematics • Operated through fast paced and detail-oriented paperwork and spreadsheet analysis • Collaborated in a team of three to streamline inventory management• Regularly interacted with high profile clients for service needs, ensuring customer satisfaction• Adhered to strict safety protocols while handling sensitive components and hazardous materials

• Time management while balancing academics and work responsibilities• Utilized technical writing skills through Microsoft Word, PowerPoint, Excel, and Outlook• Exercised communication proficiencies though customer interaction/tours and staff meetings

The job consisted of interacting with customers daily and managing the counter. I was commonly given tasks such as training new employees, altering customer accounts, and fixing broken appliances (i.e. printers, card scanners, etc.) in addition to my duty of folding laundry.