Andrew K. Email & Phone Number

• Plans and directs activities concerned with development, application, and maintenance of quality standards for industrial processes, materials, and products by performing the following duties.
• Active participation in the Advanced Product Quality Planning process with suppliers.
• Active participation in Problem Solving/Root Cause Analysis and the writing of Quality Corrective Action Plans in 8-D format.
• Coordinates activities and compiles and reviews information for supplier PPAP submissions.
• Conducts on site assessments for existing and potential new suppliers.
• Reviews Capacity Committments and frequently required to conduct on-site Run and Rate studies at suppliers facilities.

Dearborn, Michigan

• Guest Related
• Seeks out and uses service-related guest feedback and takes appropriate action to continually improve the level of service, drive overall guest satisfaction, increase return visits and reduce guest complaints.
• Develops and implements plans to continually improve guest satisfaction in the areas of server attentiveness and table cleanliness.
• Concentrates on training service personnel, to continually improve the guest experience.
• Ensures safety, sanitation and security guidelines are followed at all times and immediately resolves any items identified in inspections.
• Reinforces suggestive selling behaviors by ensuring that the guest is invited to enjoy food, side orders, beverages and desserts as part of the dining experience.

Dearborn, Michigan

• Responsible for serving food to guests in a prompt and courteous manner while providing an outstanding guest experience.
• Serves food in a variety of daily food services operations.
• Performs opening and closing tasks as assigned.
• Handles cash accurately and efficiently.
• Possesses knowledge of menu description and can effectively communicate them with guests.
• Ensures an outstanding guest experience.

Dearborn, Michigan

• Participate in study design meetings with project team and/or clients.
• Contribute ideas for research design and analytic approach to the client problem and write portions of proposals.
• Apply various Market Strategies methodologies to research projects.
• Demonstrate understanding of survey sampling concepts, their impact, and use.
• Draft questionnaires using Market Strategies’ preferred questionnaire writing processes.
• Use Market Strategies tools and/or technology to format survey and prepare for programming.

Master Of Business Administration - Mba, Business Statistics, 3.689

Took classes related to statistical modeling, data visualization, forecasting and decision analysis.

Bachelor'S In Business Administration, Marketing, 3.568

Activities and Societies: Vice President of Competitions of the American Marketing AssociationVP of Competitions - AMA: • Lead a student.

High School, General, 4.125

Activities and Societies: Mock Trial Chess ClubThe Henry Ford Academy, established in 1997, was conceived, developed, and implemented in.