Andrew Laba Pmp Email & Phone Number

Bensalem Township, PA, US

o Coordinate over 100 different pilot projects for kitchen, restaurant and Drive Thru technologies. Organize kickoff calls with Stakeholders.o Collaborate with the software development team, shipping and staging team, and third-party vendors to ensure expectations were met.o Meet with each vendor’s high level employees including CEOs, CIOs, and CFOs.o.

Managed 13 team members as an expert on my products making sure cases are handled properly and that we reach our resolution goals.Updated and managed the training material and presentations.Managed the schedule of the technicians.Handled escalations and oversaw the progress of “Top of Mind” stores.Traveled to the yearly convention as a knowledge and.

Traveled to multiple sites, installed the Chef system, trained the staff, and helped to train future installers.Was one of two technicians to begin on the Chef project and created all the training material and documentation.Met with many high-profile franchisees to build a greater understanding of the system.Was able to find and report multiple bugs that.

Was one of the first technicians on the Drive Thru Director team.Created entry level training documentation after only 3 weeks on the team.Handled regular support calls and escalations.Trained in Hardware and learned to troubleshoot the POS, Printers, and Kitchen Screens.

• Learned a variety of marketing and sales techniques to build impulse.
• Demonstrated and sold a variety of products to customers in Sam’s Club and Costco.
• Set-up and manned promotional booths for 12 days at a time.

Langhorne, PA

• Received a Resident Producers License to sell health and accident insurance.
• Attended sales training courses.
• Cold called and visited companies to schedule employer and employee presentations.

Somerset, New Jersey

• Collaborated daily with sales and marketing to uncover new ideas and opportunities leading to improved literature, advertisements, and five customer-specific catalogs.
• Constructed and maintained multiple key databases for sampling and marketing efforts.
• Planned the advertising calendar and budget for digital and print advertisements.
• Composed and sent multiple e-mail blasts to customers advertising new products, resulting in dramatic increases in sample requests.
• Created multiple company advertisements for four magazines and six industry newsletters.
• Compiled updates for the company website to keep it current with new products.

Somerset, New Jersey

• Suggested, designed, and implemented digital solutions for a better work flow that significantly decreased lost and backordered requests.
• Organized and updated a sample request tracking system that helped minimize complaints and improve response time.
• Fulfilled approximately 200 sample requests per week for international and domestic customers.

Newtown, Pennsylvania

• Managed 3-4 employees.
• Worked closely with the owner and the customers.
• Designed, planned, and estimated mulching and hardscape patio jobs.

Bachelor Of Science, Technical Management 2010

Civil And Construction Engineering Technology 2003-

Pmp