Andy Burnett Email and Phone Number
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As a highly experienced IT executive, I excel at aligning IT initiatives with business goals, deploying infrastructure and applications to enhance business processes and mitigating information security and availability risks. Being technology agnostic, I deliver solutions that are the best fit for the business, taking all factors into account. I am curious and flexible, having the drive to learn new tools and technologies deeply. When developing architecture and road maps, I account for current capabilities and requirements, as well as projected future states. Being adaptable is crucial to being able to do the right things at the right time.I value effective communication and positive relationships. My leadership style is collaborative, supportive and I seek for all stakeholders to communicate openly and establish expectations, allowing teams to complete work with clear purpose, focus and speed. My track record has shown that I consistently lead teams of people to implement challenging IT solutions in an atmosphere of trust, competence and humor.
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General ManagerHupalo & Repasky Pipe Organs, Llc Oct 2022 - PresentSan Leandro, California, UsManaging company that builds new pipe organs, restores historic instruments and provides maintenance services.
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CoachCalifornia Superbike School Mar 1998 - May 2023The California Superbike School is a high performance motorcycle school that provides training to riders ranging from enthusiasts to national and world level racers.As a coach, I get students to apply what we have taught them in the classroom. I ride with them, make observations, demonstrate correct techniques and talk with them afterwards to enable them to apply and retain new skills. -
Director Of It Operations (Head Of It)Treasure Data Mar 2020 - Aug 2022Mountain View, California, UsHead of IT, worldwide. Functions include user management, hardware procurement and deployment, AWS infrastructure management, SaaS portfolio, RBAC. Focused on scalable processes and white glove service to keep employees happy and productive.Key Accomplishments:• Supported pandemic driven shift to a remote first workplace, implementing touchless laptop deployment, more robust endpoint protection and follow the sun support capability.• Collaborated with IT management to build ITSM ticketing process to track user management requests, troubleshooting tickets and change control. • Deployed SaaS management platform Trelica to reveal all applications in use and optimize spend by identifying unused licenses and duplicative functionality.• Provided evidence for ISO 27001 and SOC2 Type2 compliance audits, with zero audit exceptions each year.• Deployed CloudHealth to reduce monthly AWS spend, resulting in 40% savings from ensuring higher reservation coverage.• Deployed Okta, integrating with HRIS to automate application provisioning, distribution and access control group membership to support onboarding/offboarding workflows. Eliminated manual provisioning for all birthright and departmental applications, eliminating 4 hours of manual work for each onboarding.• Automated data exchange between HRIS, benefits and payroll systems, reducing SOX control points and freeing two HR resources to focus on strategic work rather than manual data exchange.• Simplified AWS access (moved from AWS IAM to Okta and AWS SSO) to ease provisioning and increase security.• Drove implementation of Terraform, Ansible and Jenkins for AWS resource deployment, configuration and task automation. -
Director, Information Services (Head Of It)Equilar May 2015 - Dec 2018Redwood City, Ca, UsEffectively redesigned the infrastructure of the headquarters and data center leading to the design and maintenance of the infrastructures for two new remote offices, including connectivity, video conferencing and VoIP service. Successfully adjusted the workload between the data center and AWS providing the most fruitful blend of cost and performance. Reduced cost and risk by initiating the migration from Oracle to PostgreSQL – increasing functionality and performance. Applied cloud-based disaster recovery solution to support business continuity and prevent regional disasters. Generated and distributed InfoSec training to all employees. Key Accomplishments:• Spearheaded the redesign of the networks of an aging infrastructure to stabilize connectivity and improve throughput by over 700%.• Skillfully improved product uptime from less than 90% to 100% efficiency for the entirety of 2018 by replacing storage and virtualization platforms to increase performance – completing work ahead of target and on budget with no downtime. • Streamlined DevOps process, cutting ticket volume in half and reducing average turnaround time from three weeks to four days without adding headcount. -
Vice President, Information Technology (Head Of It)Pathion, Inc. Mar 2014 - May 2015Devised the IT Infrastructure and applications capable of running a startup across multiple locations with a mobile workforce. Plotted and implemented workflows for lead generation, forecasting and pricing within the analysis of business functions. Key Accomplishments:• Mapped local network – collocated private cloud with virtualized cloud servers, Active Directory, remote access and Exchange Server.• Reduced costs and enhanced reliability of output across platforms with the integration of Google Apps to reallocate mail, intranet, and document sharing. • Applied ZoHo along with the integration of the corporate website to facilitate lead generation and follow-up.
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Director, Support Operations Project Management8X8, Inc. Nov 2012 - Jan 2014Campbell, Ca, UsConceptualized and built support lab with discrete network and all common hardware and software used by 8x8 customers.Key Accomplishments:• Established CRM case categorization to gather actionable data on top contact drivers – driving product improvements and prioritizing topics for internal knowledgebase content creation. • Generated reports exposing case neglect resulting in the creation of processes to resolve a backlog of 250,000 cases.• Masterfully reduced tier 1 case time to resolution from 4 days to 1 with the upgrade of the knowledge management platform and the development of processes creating content based on top contact drivers. -
Information Technology And Services ConsultantAndy Burnett Consulting Sep 2008 - Jul 2012As a consultant to NetApp's Professional Services organization, I streamlined processes through the study of resource management processes to integrate a SharePoint based tool for optimal efficiency. Led Professional Services strategic planning sessions to identify key initiatives that aligned with corporate objectives. Implemented automated reporting framework to create report packages from multiple data sources and placed reports on SharePoint. Key Accomplishments:• Originated sales pipeline application to allow Professional Services to forecast coming workloads based on prior data. • Dramatically improved project management bringing revenue forecasts from a 50% variance to less than 3% through the designing of a revenue dashboard to consolidate multiple data sources.• Employed dashboard applications to show accurate resource utilization data and onsite commitments – saving 15 man-days of manager labor to produce data at the end of each month.
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Vice President, Information Technology (Head Of It)Home Director, Inc Jul 2001 - Sep 2008
Andy Burnett Skills
Andy Burnett Education Details
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Principia CollegeMusic
Frequently Asked Questions about Andy Burnett
What company does Andy Burnett work for?
Andy Burnett works for Hupalo & Repasky Pipe Organs, Llc
What is Andy Burnett's role at the current company?
Andy Burnett's current role is Information Technology Executive Who Makes Things Work.
What is Andy Burnett's email address?
Andy Burnett's email address is ab****@****lar.com
What is Andy Burnett's direct phone number?
Andy Burnett's direct phone number is +165024*****
What schools did Andy Burnett attend?
Andy Burnett attended Principia College.
What are some of Andy Burnett's interests?
Andy Burnett has interest in Economic Empowerment, Environment, Science And Technology, Arts And Culture, Health.
What skills is Andy Burnett known for?
Andy Burnett has skills like Integration, Project Management, Cross Functional Team Leadership, Program Management, Crm, Cloud Computing, Management, Start Ups, Saas, Team Leadership, Operations Management, Enterprise Software.
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