Andrew L. Ingram Email & Phone Number

Montgomery, Alabama, United States

• Analyzed cash flow variance using internal data out-performing previous forecasting methods by developing and implementing forecasting tools. Streamlined decision-making process with solid understanding of financial statements to spot strengths and weaknesses and conceive effective insights.• Delivered advice in envisioning and developing market-driven strategy, promoting stakeholder’s engagement by addressing concerns with initiatives with both technical and financial capability.• Managed accounts and counseled clients on credit related matters.• Processed documentation for stop payment orders, direct deposits, payroll deductions, allotments, fraudulent transactions, etc.• Assisted clients with online account access and navigation.

Fort Payne, Alabama, United States

• Secured an optimal flow of funds, forecasting P&L statements, as well as capital and operational expenditures by developing open communication with financial team.• Drove profit growth by approximately 300% from previous year by organizing multiple community events• Actively listened to understand customer's needs to recommend the best consumer loan and voluntary product solutions to meet their financial goals.• Called customers regarding payment reminders and arrangements when needed.• Educated customers on improving credit and reducing monthly costs through consolidation of debt.• Handled entire loan processing cycle, promoted, and sold services, evaluated loan applications, performed risk analysis, and underwriting, made credit decisions, and administered loan closings.• Took ownership of customer concerns and worked with management to formulate and execute strategies for potential problem loans.• Processed insurance claims, follow-ups, and payments when necessary and maintained insurance logs.• Assisted Branch Manager with management functions such as training and development of staff, meeting sales goals, supporting the company’s Core Values and developing action plans to improve operational controls and ensure consistent customer service and an outstanding client experience.