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Accelerating process innovation for Kaiser Permanente via the National Medicaid Solutions team. Process innovation improves operations by discovering and implementing positive change opportunities, defining and integrating cross-functional connections, and evangelizing Process Improvement as a core behavior by personalizing the benefits of needed changes/improvement to increase team efficiency – enabling improved speed to market and delivering higher business ROI. I utilize Six Sigma methodologies and tools to act as a change agent, collaborate cross-functionally, and remain accountable for the success of our initiatives and partners.In less complicated terms: I improve internal team efficiency.Prior to this role, I was a direct marketing professional with over a decade of strategic development and project management experience in both B2B and B2C. I built and managed relationships with both outside partners and internal stakeholders at every level and was adept at creating, mentoring, and leading marketing content teams with an emphasis on visual design. In both roles, I utilize functional expertise in the healthcare industry, regulations and best practices.
Kaiser Permanente
View- Website:
- kaiserpermanente.org
- Employees:
- 120876
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Senior Business Process Consultant (Consultant Iv)Kaiser Permanente May 2024 - Present- Planning, developing, implementing, onboarding, and managing the Smartsheet and Jira tooling for National Medicaid.- Project and Process management for numerous discrete Medicaid initiatives including internal business and external government entity partners. -
Senior Business Process Consultant (Consultant Iv)Kaiser Permanente Oct 2022 - May 2024Burbank, California, United StatesUtilize multiple methods (HCD, Agile, Six Sigma, ADKAR, etc.) and tools (Jira, Mural, Forms, Wrike, Sharepoint, PowerBI, etc.) to:- project lead (create charter, timelines, milestones, RACIs, recruit partners and identify SMEs, etc.)- discover process gaps and organizational requirements via discovery with SMEs and researching current methods and industry best practices- recommend, seek approval from executive leadership for, design, perform UAT (and Agile sprints when necessary), and implement solutions- Provide change management planning (user stories, documentation, process maps, role guides, data dictionaries, teaching sessions, training materials, etc.) and follow-up for continued solution growth (user surveys, backlog management, change control processes, etc.) -
Business Process ConsultantKaiser Permanente Jun 2021 - Oct 2022Burbank, California, United States -
Business Consultant & Lead AnalystKaiser Permanente Mar 2020 - Jun 2021Burbank, California, United States -
Direct Response Marketing Manager IiiKaiser Permanente Dec 2016 - Mar 2020Burbank, CaliforniaPartnering with Products, Benefits, IT, Production, Sales & Account Management, Business Management, and other related business partners to deliver targeted audience multi-channel Member Experience Marketing.• Plan, develop, implement, drive, budget, and socialize multi-channel high volume enterprise-wide member engagement campaigns• Create and present Program/Project/LOB overviews to senior marketing leadership• Produce quick turn-around communications materials to address changes in member experience• Research and present systems, marketing, and procedural solutions for organization-wide problems• Develop and solution tools to synchronize marketing efforts enterprise-wide (regional partnerships) -
Direct Response Marketing Manager IiKaiser Permanente Apr 2013 - Dec 2016Burbank, CaliforniaProviding direct marketing management for acquisition, cultivation, and retention efforts for both individuals (B2C) and business (B2B) spanning multiple media channels and audiences.This work includes but is not limited to:• Campaign content and strategy development for multiple lines of business• Managing (and/or co-managing) marketing budgets for multiple lines of business• Managing marketing integration efforts with multiple departments• Agency/vendor management• Contract creation and facilitation• Solving internal and external operational problems and process improvements for greater transparency, efficiency and reporting of Marketing data• Managing ongoing direct mail, telemarketing, mobile, and email direct marketing campaigns• Presenting projects to leadership both pre and post approval• Developing creative briefs and working with creative teams on materials development• Analyzing and reporting on campaign results to leadership• Developing and facilitating urgency outreach campaigns• Developing and managing new media opportunities to reach prospects during OE and SEP -
Marketing Director / Art DirectorAppliance Therapy Group Mar 2005 - Mar 2013Marketing Director and Art Director with extensive experience in departmental organization and direct mail marketing for the Appliance Therapy Group. I worked directly on all aspects of otheir global marketing. In this role, I oversaw all marketing campaigns online and off (direct mail, print, trade-shows, etc.). -
Owner, Chief Creative DirectorLongimage Jan 2006 - Dec 2011Design, artwork and marketing implementation for clients in entertainment, data solutions/IT, mailing fullfillment, hospitality, healthcare, science, education, manufacturing, new age medicine, sports and recreation, automobile sales, music, publishing, charity orgainizations and more (references available upon request)
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Marketing Consultant - Exploring Applications In New Markets (Pepperdine Mba B2B Consulting)Pure Bioscience Sep 2010 - Dec 2010-Worked on a consulting team to determine the viability for PURE's entrance into a potential multi-billion dollar product market. -Prepared a comprehensive report detailing entrance points to the market, possible pitfalls, profit potential, etc. -Created a possible product with sample collateral and a step-by-step guide to gaining entrance in the target market. -Primary contribution focused on product launch and market research. -
Graphic ArtistProperty Id Aug 2004 - Mar 2005* Produced marketing materials compliant with company design standards.* Responsible for creating new design trends for company projects (brand logos, website design, professional signage, etc.) working directly; Worked with teams to produce graphics for company publications.* Skills Enhanced: Prepping professional documents for mass printing runs, graphic design standards for multiple clients, client logo recreation, Adobe Illustrator expertise, preparing high resolution artwork for printing, digital photography (picture taking, retouching/manipulation, and printing), working with Xerox Fiery system hardware and software, coordinating efforts of various departments to get projects completed on time.
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Production ArtistCardsupply.Com Jun 2003 - Aug 2004* Organized publisher lists using Office XP to streamline scanning process.* Assisted in writing numerous art department operations manuals.* Main emphasis: scanning and preparing images for web and print.* Skills Enhanced: HTML and website construction, understanding typography, data entry, setting up copy for printing, printing from InDesign, preparing high resolution artwork for printing, working as part of a team to solve problems with the website or data entry, photo retouching, debabalizer scriptingSKILLS* Platforms & Software: Windows, Mac, Illustrator, HTML, Dreamweaver, MS Office, PhotoShop, Illustrator, InDesign, Quark, Acrobat Pro, Director, Flash, Debabalizer Pro, Paintshop Pro, Eudora, Outlook* Hardware: Experience working with digital photography/digital cameras, various digital printing processes, scanners (slide and platen), slide burners, musical instruments, soundboards/recording equipment.
Andrew Long Skills
Andrew Long Education Details
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Marketing -
Drawing And Painting -
Six Sigma Green Belt Certification -
Kaiser PermanenteAgile Stakeholder Engagement And Team Development -
Kaiser PermanenteNavigating Through Changes And Conflicts In Projects -
Kaiser PermanenteAnticipating And Solving Problems As A Project Champion
Frequently Asked Questions about Andrew Long
What company does Andrew Long work for?
Andrew Long works for Kaiser Permanente
What is Andrew Long's role at the current company?
Andrew Long's current role is Senior Business Process Consultant in National Medicaid Operations at Kaiser Permanente.
What is Andrew Long's email address?
Andrew Long's email address is an****@****ail.com
What is Andrew Long's direct phone number?
Andrew Long's direct phone number is +181873*****
What schools did Andrew Long attend?
Andrew Long attended Pepperdine Graziadio Business School, The Ohio State University, California State University - East Bay, Santa Monica College, Kaiser Permanente, Kaiser Permanente, Kaiser Permanente.
What are some of Andrew Long's interests?
Andrew Long has interest in Outdoor Activities, Technology, Art, Music, Sports.
What skills is Andrew Long known for?
Andrew Long has skills like Marketing, Indesign, Graphic Design, Illustrator, Marketing Strategy, Direct Mail, Integrated Marketing, Management, Web Design, Marketing Communications, Logo Design, Marketing Management.
Who are Andrew Long's colleagues?
Andrew Long's colleagues are Debra Porter, Diane Easterwood, Lillian Reedy, Hong Ton-Nu, Adriana Montoya, Viviana Rios, Kathy Bow.
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Andrew Long
Watertown, Ma4abbott.com, abbvie.com, pfizer.com, rheosrx.com -
Andrew Long
Finance Student Attending The Wilbur O. And Anne Powers School Of Business At Clemson University | Intern At Cohen Investment Group & HracreVirginia Beach, Va -
Andrew Long
Director Of Product Security @ Evinova, An Astrazeneca Company | Oscp |GslcUnited States
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