Andrew Macmichael work email
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Customer service & contactWindows Server 2003, 2008, 2012, 2016, 2019 & 2022HP & Lenovo server hardwareVirtualisation (VMWare 3.5, 4.1, 5.5, 6.0 & 6.7). learning about vSphere 7.0U3Server clustersCisco routers & switchesITIL Problem, Change & Incident ManagementHP Network Admin, Network Node MgrIT Projects, Novell networks, backup systems, Incident Management (eg Remedy)1st, 2nd & 3rd level IT supportDelivery of training to RTO standardsFedora Linux at homeShift work experience, 24 hour by 7 day rosterSpecialties: VMWareMicrosoft & Novell networksCisco
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Systems AdministratorEch Inc. Jul 2022 - PresentAdelaide, South Australia, AuDigital Operations team of six. Nine sites with 900 staff approx. VMWare, Fortigate, Forti Switches, FortiManager Cloud, Unifi, VEEAM, Intune, Azure hybrid, Defender, Dell servers & SAN, UPS, Citrix, Fuji MFD via Papercut. Incident, Project, Contractor & change management. -
Ict Officer (Infrastructure)City Of Victor Harbor Sep 2017 - Jul 2022Victor Harbor, South Australia, AuSmall team of four support a diverse ICT system that is designed to meet the needs of Council staff.Andrew's focus is Infrastructure maintenance and enhancement to ensure reliability. This includes public cameras, VMWare on IBM/Lenovo servers, Business Continuity, switches, security, NUC computers, Forti products, Barracuda, Exchange, RDSH, Dell laptops, mobile telephones, Cisco phones and Microsoft software.Assist the ICT Trainee with HelpDesk tasks and mentoring.Assist ICT Manager with planning -
Ict Engineer, Network Monitoring Centre, 24X7 Shift Team At Nec AustraliaNec Australia Sep 2014 - Sep 2017Docklands, Vic, AuNetwork Monitoring team, 24x7 shift.Active monitoring of client router, data switches, firewalls and WAN links for SA Government, NSW Police, Schweppes, Toyota and other clients.Active monitoring of client server technologies via Microsoft SCOMFollowing ITIL processes, record Incidents in Remedy from HP Network Node Manager I consoles and then complete up to 2nd level recovery. This includes liaison with NEC managers, clients and people on site.The team of fourteen are from a multi-cultural background and sharing of knowledge / skills within the team is important. -
Hp, Server Management, 24X7 Shift Team, AdelaideHewlett-Packard Australia Oct 2009 - Sep 2014Houston, Texas, UsEDS has been taken over by Hewlett-Packard. Thus the name change to HP Australia.2014 = currently supporting ATO, Dept of Agriculture (federal), Bank of Queensland, SA Government, Caltex, VICRoads, TABCorp and Aurora Data Centre clients.From 1st August 2011 - 24 hour by 7 day shift team as part of Server Management. This includes 'break fix', patching, reporting & change control work. Clients in Federal government, state government & private client networks. Technologies incl Microsoft domains, Citrix, VMWare, blade chassis, etc.From 28th March 2011 - Working has a senior technical person on the 24 hour by 5 day on-site shift at HP Lockleys building. This will provide second level support to HP clients remotely, co-ordinating response to incidents, updating managers and clients of response work, completing change controls and mentoring new staff to the shift team.Previously- I complete maintenance and upgrades of large computer networks remotely. Concentrating on Federal Government agency DAFF during day shift and I work afternoon shift on rotation.Previously supported SA Government (specifically TAFE / DFEEST), Bank of Queensland and GM/Holden..This involves maintenance of VMWare, Microsoft Active Directory and Novell eDirectory networks / servers. -
Eds, It Server EngineerEds Australia Sep 2004 - Oct 2009Currently working in a team to remote support the South Australian Government servers.Previously worked on the 'Bank of Queensland' and 'GM Holden' accounts.
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Ses Volunteer RepresentativeSafecom Advisory Board 2007 - 2008SA Government board that provided a link between emergency service volunteers (esp SES) and the government entity of SAFECOM.
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It Systems AdministratorFinlaysons Lawyers Aug 2001 - Sep 2004Adelaide, Sa, AuMaintained systems for a mid-size law firm. Including document management, email, databases, security, printing & copying (incl charge-back). Day-to-day problem fix with a small team of staff. Project enhancements including cost proposal to board via CFO. -
Senior Support Engineer For RolloutBanksa May 2001 - Jun 2001Sydney, Nsw, AuContractor. Provided support for roll-out teams in the field. Problem solved to ensure teams met timeline required for the project. -
It EngineerAci Glass Packaging, Part Of Owens-Illinois Feb 2000 - Apr 2001Perrysburg, Ohio, UsContractor to support 24 by 7 glass making production facility. IT systems supported the office & production lines. This was during a large building project to increase the production lines. -
Asia-Pacific Lan AdministratorDmr Consulting Aug 1996 - Feb 2000Madrid, EsSupport and enhance the network for DMR Consultants around Australia. Specifically WA, SA and NT. Work as part of a team spread around Australia. -
Lan Administrator/Help DeskNormandy Mining May 1996 - Aug 1996Short-term contract for head office and project office of a Mining Company in Adelaide.
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Lan Administrator/Help DeskDmr Consulting, Melbourne Jul 1995 - May 1996Madrid, EsManage Novell network in Melbourne that supported consultants. Year2000 bug remediation, patching & testing.
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Operations & Lan AdministratorSociety Of Cpa'S, Melbourne Jun 1994 - Jul 1995Contractor support Accountants Association. This included remote offices & conferences.
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VariousAustralian Wheat Board Jan 1982 - Jun 1994Various positions in Adelaide & Melbourne from Grower Payments, Accounts Payable, data analysis, field days, shipping, stock take & marketing.
Andrew Macmichael Skills
Andrew Macmichael Education Details
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Adelaide TafeComputing -
Seacombe High SchoolMatriculation
Frequently Asked Questions about Andrew Macmichael
What company does Andrew Macmichael work for?
Andrew Macmichael works for Ech Inc.
What is Andrew Macmichael's role at the current company?
Andrew Macmichael's current role is IT Support at ECH Inc.
What is Andrew Macmichael's email address?
Andrew Macmichael's email address is ba****@****.com.au
What is Andrew Macmichael's direct phone number?
Andrew Macmichael's direct phone number is +614037*****
What schools did Andrew Macmichael attend?
Andrew Macmichael attended Adelaide Tafe, Seacombe High School.
What are some of Andrew Macmichael's interests?
Andrew Macmichael has interest in Social Services, Children, Geocaching, Environment, Education, Bushwalking, Poverty Alleviation, Camping, Emergency Management, Science And Technology.
What skills is Andrew Macmichael known for?
Andrew Macmichael has skills like Vmware, Itil, Active Directory, Servers, Clustering, Novell, Linux, Customer Service, Project Coordination, Technical Recruiting, Team Management, Advisory Boards.
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