Community Lead
Current• Moderation of a community support• Data search and analysis• Organisation of referral campaigns• Translation of documentation• Creating user manuals• Negotiations for business cooperation
Aug 2019 - Present
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Andrew Mamych Email & Phone Number
Community Lead at FinWhaleX
at
FinWhaleX
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Community Lead at FinWhaleX
Location
Ukraine
Company size
Who is Andrew Mamych? Overview
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Quick answer
Andrew Mamych is listed as Community Lead at FinWhaleX at FinWhaleX, a with 7 employees, based in Ukraine. AeroLeads shows a matched LinkedIn profile for Andrew Mamych.
Andrew Mamych previously worked as Community Lead at Finwhalex and Technical Support and Customer Success Manager at Dsm Tool. Andrew Mamych holds Master'S Degree, Management Of Organizations And Administrations, 91 from Zaporizhzhya National University.
Company email context
Email format at FinWhaleX
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FinWhaleX
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Profile bio
About Andrew Mamych
I'm a proactive and motivated employee with more than three-year experience in tech and fintech support. My soft skills are highly developed and I can find common ground with the team and customers easily and quickly. I always try to keep pace with the times and look after up-to-date trends.Working skills in brief:• Knowledge of Zendesk, Intercom, Trello, Monday and Slack as a confident user. PC, MS Office, Google Docs and Sheets as well;• Confident English knowledge of Upper-Intermediate level. In the same time, Advanced level has been improving constantly. Also, currently engaged in SkyEng courses. I always use a formal style of writing in my work, semi-formal style is used less frequently;• Ability to work up to 12 hours a day with a flexible schedule as well and to respond to tickets regardless of the schedule, if there is such a possibility;• Have fast- and blind-typing skills;• Constant interaction and monitoring of news on thematic sites, blogs, portals and telegram channels to preserve and improve the knowledge base regarding current work.
Listed skills include Management, Business English, Technical Support, Negotiation, and 1 others.
Current workplace
Andrew Mamych's current company
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Finwhalex
3 roles
Andrew Mamych work experience
A career timeline built from the work history available for this profile.
Technical Support And Customer Success Manager
• Providing assistance to users and answer questions via Intercom;• Handling technical requests and creating comprehensive reports for the tech team via Slack and Trello;• Communication and customers helping in a Facebook group;• Collecting relevant data via Monday;• Platform testing.
Jan 2019 - Jun 2019
1St And 2Nd Lines Customer Support Specialist
Storiqa
• Providing quick responses in Zendesk tickets and Telegram community chat, further monitoring and communication with each involved party to find a quick solution;• Customer support, communication between the development team and customers. • Work with users database;• Writing of FAQs;• Collecting feedback data;• Improvement of organizational processes
Mar 2018 - Feb 2019
1 education record
Andrew Mamych education
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Zaporizhzhya National University
FAQ
Frequently asked questions about Andrew Mamych
Quick answers generated from the profile data available on this page.
What company does Andrew Mamych work for?
Andrew Mamych works for FinWhaleX.
What is Andrew Mamych's role at FinWhaleX?
Andrew Mamych is listed as Community Lead at FinWhaleX at FinWhaleX.
Where is Andrew Mamych based?
Andrew Mamych is based in Ukraine while working with FinWhaleX.
What companies has Andrew Mamych worked for?
Andrew Mamych has worked for Finwhalex, Dsm Tool, and Storiqa.
Who are Andrew Mamych's colleagues at FinWhaleX?
Andrew Mamych's colleagues at FinWhaleX include Aleksandr Romanenko.
How can I contact Andrew Mamych?
You can use AeroLeads to view verified contact signals for Andrew Mamych at FinWhaleX, including work email, phone, and LinkedIn data when available.
What schools did Andrew Mamych attend?
Andrew Mamych holds Master'S Degree, Management Of Organizations And Administrations, 91 from Zaporizhzhya National University.
What skills is Andrew Mamych known for?
Andrew Mamych is listed with skills including Management, Business English, Technical Support, Negotiation, and Blockchain.
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