Andrew Marchand Email & Phone Number

Ponte Vedra Beach, Fl

Planning, set-up and administration of ShotLink computer scoring and statistics system at major golf tournaments throughout the world. Set-up and maintain LAN of multiple Windows 2000/2003 servers, hundreds of Windows XP client computers publishing live scoring information.Interface LAN with local clients such as electronic scoreboards, on-site media and television networks (CBS, NBC, The Golf Channel) covering the event. Interface across WAN with PGA Tour headquarters via T1, ISDN and Cisco router and firewall technologies.Set-up and organize on-course wireless mesh network using both 802.11 wireless A, B, G and N networks and RF technology. Building and monitoring a unique live Java based scoring website for each event using Microsoft IIS and ISA. Manage RF communications for voice transmission and data reception. Supervision and management of numerous specialists and contractors required to roll out networks each week. Installation, configuration and maintenance of Cisco 3500&4500 switches, Cisco ASA 5500 firewalls, Adtran Netvanta routers, Cisco 878&SOHO Integrated Services Routers/DSLs, Cisco 1800 wireless routers, Terminal Services, SQL Server, VSphere 3.5 VMWare

• Lead technical instructor for Microsoft certifications acting as a Microsoft Certified Trainer.• Taught courses relating to Windows 2000, XP, NT, TCP/IP, IIS, Exchange 5.5/2000, Proxy 2.0, ISA 2000, Active Directory, SMS 2.0, IEAK 4.0/5.0, Novell Groupwise, Lotus Notes and various CompTIA certifications (A+, Network+, I-Net+).• Applications Trainer for Windows 95/98/NT/2000/XP, Microsoft Office Products (Word, Excel, Access, Power Point, Front Page), Microsoft Project, Internet Explorer, HTML and E-Mail.• Simultaneously served as an adjunct professor for the Jacksonville University Department of Continuing Education delivering courses on Windows 2000, Networking, PC Hardware and PC Software.• Prepared and created hands-on instructional labs for students.• Achieved and maintained a 98.9% quality performance rating for classroom instruction.• Multiple-time winner of Instructor of the Month Award.• Lead contact for all Messaging Solutions including:o Exchange 2000, Exchange 5.5, Exchange 5.0, Novell Groupwise, Lotus Notes, Lotus CC: Mail, Microsoft Mail, Microsoft Conferencing Server 2000, and corporate instant messaging.o Planning and coordinating Exchange Installation and Rollout.o Integration with Windows 2000 & 2003 Active Directory.o Establishing connectivity between disparate mail systems.o Exchange Database Disaster Recovery.• Microsoft Exchange and Active Directory design consultant for many prominent regional businesses such as: America Online, Jacksonville Jaguars, Federal Law Enforcement Training Center, United States Navy, Tensolite, Ranbaxy Pharmaceuticals, Venus Swimwear, Aerosport, Inc., Rayonier and Tom Bush Mazda.• Installation, configuration and maintenance of the following products and hardware: Cisco 2600 & 3600 series routers, Cisco 2900 & 3500 series switches, Cisco PIX Firewalls, ISA 2000, Check Point Firewall and VPN Solutions, Terminal Services for Windows 2000 & NT, Citrix Metaframe and SMS 2.0.

Ensured company compliance with Federal and corporate policies.Enforced policies and carried out disciplinary actions in conjunction with legal department.Trainer for all new hires relating to interest, financing, computer systems and corporate policies and procedures.Direct supervisor for all newly hired account representatives.Managed PBX Phone Systems responsible for usage reporting and enforcement.