Andrew Marchand Email & Phone Number

Ponte Vedra Beach, FL

Planning, set-up and administration of ShotLink computer scoring and statistics system at major golf tournaments throughout the world. Set-up and maintain LAN of multiple Windows 2000/2003 servers, hundreds of Windows XP client computers publishing live scoring information.Interface LAN with local clients such as electronic scoreboards, on-site media and.

• Lead technical instructor for Microsoft certifications acting as a Microsoft Certified Trainer.
• Taught courses relating to Windows 2000, XP, NT, TCP/IP, IIS, Exchange 5.5/2000, Proxy 2.0, ISA 2000, Active Directory, SMS 2.0, IEAK 4.0/5.0, Novell Groupwise, Lotus Notes and various CompTIA certifications (A+.
• Applications Trainer for Windows 95/98/NT/2000/XP, Microsoft Office Products (Word, Excel, Access, Power Point, Front Page), Microsoft Project, Internet Explorer, HTML and E-Mail.
• Simultaneously served as an adjunct professor for the Jacksonville University Department of Continuing Education delivering courses on Windows 2000, Networking, PC Hardware and PC Software.
• Prepared and created hands-on instructional labs for students.
• Achieved and maintained a 98.9% quality performance rating for classroom instruction.

Ensured company compliance with Federal and corporate policies.Enforced policies and carried out disciplinary actions in conjunction with legal department.Trainer for all new hires relating to interest, financing, computer systems and corporate policies and procedures.Direct supervisor for all newly hired account representatives.Managed PBX Phone Systems.