I am the Founder / CEO of The Bamboo Umbrella (Est. 2014 - Allentown, PA). The Bamboo Umbrella is an entertainment business that specializes in hosting live events, live performance, audio production and engineering, songwriting, composing, and teaching. Our sister companies are Expandable Panda Productions, Bad JukeBox Audio, and PhilanthroPanda. http://andrewmarkschaffer.com.* Utilized web development skills to become the first local entertainer to develop an online interface to… Show more I am the Founder / CEO of The Bamboo Umbrella (Est. 2014 - Allentown, PA). The Bamboo Umbrella is an entertainment business that specializes in hosting live events, live performance, audio production and engineering, songwriting, composing, and teaching. Our sister companies are Expandable Panda Productions, Bad JukeBox Audio, and PhilanthroPanda. http://andrewmarkschaffer.com.* Utilized web development skills to become the first local entertainer to develop an online interface to easily request songson smartphones. This innovation resulted in a boost in customer satisfaction. Including being the recipient of 4 annual nominations for “Outstanding Website” at the Lehigh Valley Music Awards.* I strive to let my customers be a part of the process, and feel they are heard. I gained a peak social media following of over 55,000 by focusing on personalized social media marketing. Received thousands of views, and many sales of my content across over 10 countries. I’d answer direct messages and comments right away to ensure customers it was important they reached out, and promote continued conversations.*By adding multiple methods of E-commerce, sales and online tips increased drastically. I constructed a marketplace on my website to easily buy merchandise, or give a tip online after requesting a song. To make this possible I had to keep up with relevant forms of payment people use in online purchases, like credit cards, PayPal, and Apple Pay. Show less

* In charge of finding prospects for our sales team. To do this I research every client’s website and social account they have online. To be successful, I find every point of contact for every important decision-maker in the company, then sort it in a shared google sheet. Making cold calls I have to find creative ways to reach the decision-makers. Once I am sent to someone I need to use my skills in customer relations and public speaking to make a connection and get them interested in my pitch.… Show more * In charge of finding prospects for our sales team. To do this I research every client’s website and social account they have online. To be successful, I find every point of contact for every important decision-maker in the company, then sort it in a shared google sheet. Making cold calls I have to find creative ways to reach the decision-makers. Once I am sent to someone I need to use my skills in customer relations and public speaking to make a connection and get them interested in my pitch. When I close the sale I am in charge of keeping in touch with the customer, troubleshooting issues, and settingthem up with additional services.* In addition to finding clients for the company, I help out with operations tasks. Using my knowledge of spreadsheets to create templates in Google Sheets. Scanning Google Earth across multiple countries to confirm if residential surcharges for customers were correct. Fixing issues in our client portal when customer’s data was not processing. Manually checking thousands of shipments a day, to make sure our system didn’t miss anything we can resolve for our clients. Show less

Your Story Is Our Story. ENCMPSS. The Arts Collaborative. is a group that specializes in virtual and live performances. Our goal is to showcase a majority of people from underrepresented communities, while donating money for charity.

* Managed social media accounts on Instagram, Facebook, Twitter, and Pinterest, and replying to chat. I utilized Logic Pro and Final Cut Pro to create social media content. Writing copy for informational videos regarding products and the company mission. I would phrase the complex information needed to understand our products for the average consumer. Tying it all together by composing and audio engineering original background music for the videos, as well as handling voice-overs… Show more * Managed social media accounts on Instagram, Facebook, Twitter, and Pinterest, and replying to chat. I utilized Logic Pro and Final Cut Pro to create social media content. Writing copy for informational videos regarding products and the company mission. I would phrase the complex information needed to understand our products for the average consumer. Tying it all together by composing and audio engineering original background music for the videos, as well as handling voice-overs. *Utilized HubSpot to create email templates, mailing lists, and website automation, and post blog content to the main website. Additionally maintaining organization in archive folders, databases, duplicate files and helping with chat support. *Kept track of project progress, deadlines, and organization of teams contributions to projects. Created spreadsheets and templates in Google Sheets to keep track of teams progress with tasks, create a workflow for inputting new data, and compile data and resources needed for presentations. *Grammar checking our blogs and promotional content. As well as using Google Docs to create training manuals with marked screenshots for new hires to train. Show less