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Andrew Matheou is listed as Bureau Manager with a passion and proven success in leading diverse teams towards operational excellence. at Travelex, a company with 3991 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Andrew Matheou.
Andrew Matheou previously worked as Bureau Manager at Travelex and Travel Money Advisor at Travelex. Andrew Matheou holds Level 3 Certificate In Investment Operations, Inves from Chartered Institute For Securities & Investment.
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❇CAREER TO DATE⇨ 15 years+ in People Management (hiring/developing/inspiring/evaluating)⇨ 15 years + in Customer Service (face-to-face/telephone/online)⇨ 10 years+ in Financial Services (retail fx/banking/advisory)As a bureau manager inside Travelex, I am on an ongoing journey of leading my team towards operational excellence whilst carefully managing budgets, working towards achieving and exceeding set key performance indicators and engaging in further business development. I have been successful in creating a positive supportive setting to bring out the best of my team's diverse capabilities. Never satisfied with excellent results, I always strive to reach new higher levels of achievement. ❇ KEY QUALIFICATIONS TO DATE⇨ MSc International Economics and Trade⇨ BA Business Administration⇨ CISI Investment Operations CertificateFrom long/short courses to company training, ongoing learning and development is very important to me as to update and expand my sphere of knowledge and understanding. Outside work, I enjoy new experiences that broaden the mind from museum/gallery hopping to Latin dancing-the dancing is not going all that great at the moment, but I will get there in the end. I shall be victorious! I'm open to networking, so please feel free to connect!
Listed skills include Customer Service, Management, Excellent Communications, Exceptional Telephone Manner, and 24 others.
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A career timeline built from the work history available for this profile.
London, United Kingdom
Leads develops and inspires a team of two Travel Service Partners (TSP) inside a multi-million (in annual turnover) bureau de change ☆ Provides top-level customer service using Travelex’s C.A.R.E. (Connect-Ask-Recommend-Excite) system and efficiently deals with various (often complex) multi-level issues ☆ Drives key KPI’S (including sales, revenue and cost.
London, England Metropolitan Area
Provided a first-class service to customers from different levels and nationalities inside a pressurised-detail orientated-working environment. ★ Successfully recommended to the Bureau Manager ideas that helped increase repeat custom and streamline operations★ Identified several fraudulent customers whilst evaluating and questioning produced documents in.
Camden, London
Provided top-level customer service and helped select, train and inspire a large team of up to 15 Sales Assistants inside a non-for-profit establishment ☆ Created a database to analyse sales figures by category to better target promotions and evaluated various strategies to help increase customer spending ☆ Introduced an online presence by setting up a.
Camden, London
★ Closely collaborated with management and a team of four cashiers for setting up this newly established Credit Union★ Displayed excellent interpersonal skills (in person and over the telephone) whilst dealing with items including BACS payments, standing orders and loan repayments★ First point of contact for member onboarding: explained process, documents.
Other employees you can reach at travelex-corporate.com. View company contacts for 3991 employees →
Ross Gallagher
Colleague at Travelex
City Of Peterborough, England, United Kingdom, United Kingdom
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AC
Adam Clifford
Colleague at Travelex
United Kingdom, United Kingdom
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郭
郭兆行
Colleague at Travelex
Shanghai, China, China
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EF
Ethan Friar
Colleague at Travelex
Kendal, England, United Kingdom, United Kingdom
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KD
Keyur Dnp
Colleague at Travelex
Basel, Basel, Switzerland, Switzerland
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MB
Melinda Bhikeea
Colleague at Travelex
Greater Paris Metropolitan Region, France
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NH
Nooriat Haroonah
Colleague at Travelex
Dubai, United Arab Emirates, United Arab Emirates
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YK
Yacine Kheznadji
Colleague at Travelex
Doha, Qatar, Qatar
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PA
Pam Afford
Colleague at Travelex
City Of Peterborough, England, United Kingdom, United Kingdom
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AK
Abhijit Kumbhojkar
Colleague at Travelex
Mumbai, Maharashtra, India, India
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Quick answers generated from the profile data available on this page.
Andrew Matheou works for Travelex.
Andrew Matheou is listed as Bureau Manager with a passion and proven success in leading diverse teams towards operational excellence. at Travelex.
Andrew Matheou is based in London, England, United Kingdom while working with Travelex.
Andrew Matheou has worked for Travelex, Oxfam Books, and Camden Plus Credit Union.
Andrew Matheou's colleagues at Travelex include Ross Gallagher, Adam Clifford, 郭兆行, Ethan Friar, and Keyur Dnp.
You can use AeroLeads to view verified contact signals for Andrew Matheou at Travelex, including work email, phone, and LinkedIn data when available.
Andrew Matheou holds Level 3 Certificate In Investment Operations, Inves from Chartered Institute For Securities & Investment.
Andrew Matheou is listed with skills including Customer Service, Management, Excellent Communications, Exceptional Telephone Manner, High Level Of Speed And Accuracy, Business To Customer Sales, Strong Attention To Detail, and Strong Team Working.
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