Andrew Jones

Andrew Jones Email and Phone Number

Experienced Technical Support Engineer | Dedicated to Resolving Customer Issues and Enhancing User Experience @ Enlighten.Net, Inc.
Andrew Jones's Location
Columbia, South Carolina, United States, United States
Andrew Jones's Contact Details

Andrew Jones personal email

n/a
About Andrew Jones

As a Tech Support Engineer, my dedication to customer success shapes every interaction, ensuring complex technical issues are resolved with efficiency and clarity. My role leverages my CompTIA A+ certification and help desk expertise, contributing to seamless service experiences and user empowerment. My commitment to excellence is reflected in the swift resolution of product and service queries, enhancing customer satisfaction. Mastery in SaaS and analytics, gained from my recent tenure at CityBase, Inc., and Quavo Fraud and Disputes informs my approach to troubleshooting and customer engagement, driving the pursuit of innovation in technical support solutions.

Andrew Jones's Current Company Details
Enlighten.Net, Inc.

Enlighten.Net, Inc.

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Experienced Technical Support Engineer | Dedicated to Resolving Customer Issues and Enhancing User Experience
Website:
enlighten.net
Employees:
7
Andrew Jones Work Experience Details
  • Enlighten.Net, Inc.
    Enlighten.Net, Inc.
    View
  • Quavo Fraud & Disputes
    Technical Support Engineer
    Quavo Fraud & Disputes Jun 2023 - May 2024
    Wilmington, De, Us
    View
  • Citybase, Inc
    Technical Support Lead
    Citybase, Inc Nov 2021 - Mar 2023
    Chicago, Illinois, Us
    View
  • Cpi Security
    Technical Support Supervisor
    Cpi Security Mar 2021 - Nov 2021
    Charlotte, Nc, Us
    View
  • Verizon Wireless
    Solutions Manager
    Verizon Wireless Feb 2017 - Jul 2021
    Basking Ridge, Nj, Us
    View
  • Time Warner Cable
    Call Center Supervisor
    Time Warner Cable Mar 2012 - Jan 2017
    Stamford, Ct, Us
    View

Andrew Jones Skills

Leadership Customer Experience Solution Selling Information Technology Sap Implementation Information Security Help Desk Support Sccm Customer Success Computer Hardware Sap Products Windows Sales Office 365 Microsoft Powerpoint Software As A Service Forecasting Troubleshooting Telecommunications Vendor Management Team Leadership Consumer Services Sales Management Microsoft Office Comptia Network+ Microsoft Word Contact Centers Mobile Device Management Microsoft Excel Comptia A+ Project Coordination Training Microsoft Outlook Customer Service C++ Technical Support Ios Management Project Management Analytical Skills Wireless Broadband Inventory Management Comptia Security Wireless Technologies Mobile Devices Integration Voice Over Ip Comptia Security+ Mobile Technology

Andrew Jones Education Details

  • Strayer University
    Strayer University
    Information Technology/Cybersecurity
  • Georgia Southern University
    Georgia Southern University
    Electrical And Electronics Engineering
  • The Citadel
    The Citadel
    Electrical And Electronics Engineering

Frequently Asked Questions about Andrew Jones

What company does Andrew Jones work for?

Andrew Jones works for Enlighten.net, Inc.

What is Andrew Jones's role at the current company?

Andrew Jones's current role is Experienced Technical Support Engineer | Dedicated to Resolving Customer Issues and Enhancing User Experience.

What is Andrew Jones's email address?

Andrew Jones's email address is aj****@****ase.com

What schools did Andrew Jones attend?

Andrew Jones attended Strayer University, Georgia Southern University, The Citadel.

What skills is Andrew Jones known for?

Andrew Jones has skills like Leadership, Customer Experience, Solution Selling, Information Technology, Sap Implementation, Information Security, Help Desk Support, Sccm, Customer Success, Computer Hardware, Sap Products, Windows.

Who are Andrew Jones's colleagues?

Andrew Jones's colleagues are Ethan Lavalley, Ellen Richard, Ray Hrdy, Mason Graham, Polly Lavalley.

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