Manage the Syracuse's Information Security Awareness Training Program, assist in the managing of the University's documented security controls, and works in the Security Operations Center.

Partnered with faculty to develop their courses, assess instructional needs, research solutions, and recommend the best technologies to implement to fulfill their goals. Developed and conducted training sessions to introduce users to technology and address their specific needs. Served as a technical support contact for the university community to address issues with supported tools(Blackboard, Adobe Connect, Clickers, Turnitin, Wordpress). Assessed technology needs across campus and advised on… Show more Partnered with faculty to develop their courses, assess instructional needs, research solutions, and recommend the best technologies to implement to fulfill their goals. Developed and conducted training sessions to introduce users to technology and address their specific needs. Served as a technical support contact for the university community to address issues with supported tools(Blackboard, Adobe Connect, Clickers, Turnitin, Wordpress). Assessed technology needs across campus and advised on the best solutions to adopt. Followed trends in higher education instructional design to identify best practices and to inform the creation technology policies on campus. Show less

Coordinated and supported research projects of interest to the University. Collaborated with faculty and staff to support their assessment needs. Responsibilities included assistance in creating clear project goals and objectives, developing quantitative/qualitative data collection tools, analyzing and reporting data results, and managing project responsibilities.

Recruited students for their continuing participation in an alcohol intervention research study. Managed tracking information of subjects and ensured that the most accurate information was in use. Conducted structured interviews as a means of data collection. Completed data entry tasks and integrity checks on data to be analyzed. Managed database of data collected through online surveys. Employed available information to create trending reports that were used to better manage change within the… Show more Recruited students for their continuing participation in an alcohol intervention research study. Managed tracking information of subjects and ensured that the most accurate information was in use. Conducted structured interviews as a means of data collection. Completed data entry tasks and integrity checks on data to be analyzed. Managed database of data collected through online surveys. Employed available information to create trending reports that were used to better manage change within the study. Designed and implemented study data collection tools. Collaborated with several departments to achieve our goals as well as theirs. Show less

Audited claims database for regional insurance claim processing offices. Using Excel, analyze and compiled data into a concise reporting format. Created monthly tracking reports in order to identify areas of deficiency and to focus training time there. Tracked error trends and devised training methods to help avoid future errors. Using Macro programming decreased error correction time by 83%. In a team effort assisted in creating new training manual to be used as a reference for current and… Show more Audited claims database for regional insurance claim processing offices. Using Excel, analyze and compiled data into a concise reporting format. Created monthly tracking reports in order to identify areas of deficiency and to focus training time there. Tracked error trends and devised training methods to help avoid future errors. Using Macro programming decreased error correction time by 83%. In a team effort assisted in creating new training manual to be used as a reference for current and future employees. Show less