Chief Operating Officer
London, England, Gb
As a member of the management team and an investor in www.cleoo.com, a specialised team developing technology to provide SMEs with premium online marketing services, my duties comprise:Operations and communications: • Develop and monitor production processes, monitor allocation of resources• Coordinate between departments to streamline internal processes, also to deliver efficiencies and continual improvements• Represent Cleoo at external functions including networking • Communicate with internal and external stakeholders and partners (fact sheets, memos, training videos)Talent:• Identify, attract and retain people sharing a strong affinity for Cleoo's mission and values• Help recruit the equivalent of 30+ full-time team members, also 30+ freelancers (source candidates, interview, create role-specific task tests)• Coach and train: create, develop and maintain Wiki pages; set up video tutorials; mentor colleagues with new and expanded roles and responsibilities• Strive to provide the best possible working environment for the Cleoo team Business development:• Help negotiate the acquisition of Ominimedia AG (20+ employees, 5,000 customers)• Develop the product CleooPro, moving a large existing customer base to a more effective and responsive solution for their needs• Build up a wide customer base of small businesses including work with affiliate partners (UK territory manager)Financial:• Work closely with management team colleagues on financial reports and modelling, accounting, capital raising • Propose a cash-management initiative to make best use of customer payments to protect against build-up of future debts • Run a campaign in 2012 to crowdfund £100,000 from the management team’s network