Operations Manager
CurrentMy role at Gilimbaa, an indigenous creative agency, involved working with a client base that included organisations such as Department of Prime Minister & Cabinet, QANTAS, Commonwealth Bank, ASIC, and Department of Education and Training. My role encompassed a wide and varied scope including Operations, Business Development, Financial, Human Resources and Project functions. It included:✓ Leadership role for events and general Studio Management ✓ Develop an accurate centralized system that allows tracking of projects and resources allocated to projects (FLOAT, Workflow Max)✓ Implement and manage the new system as the point of truth✓ Design a strategic approach to develop a pool of freelance providers to meet the needs of Gilimbaa’s workflow including capture of resources, agreed term and conditions and a template contract ✓ Develop the pool of resources in line with the strategy agreeing in advance terms and conditions, rates, skill set and capture them into a system✓ Target indigenous talent wherever possible within the talent pool✓ Present weekly scheduling updates for the Operational team✓ Manage upcoming talent requirements – both freelance and permanent ✓ Business cashflow management responsibility and reporting ✓ Further develop and maintain systems to manage cashflow✓ Working with the Director, identify and implement changes to allow systems to speak to each other (eg. Workflow Max and Zero)✓ Undertake the overall coordination of, and response to transactional new business and existing client enquiries, ensuring that leads are followed through thoroughly✓ Establish and maintain productive and effective working relationship with joint venture and other partners and providers, expanding the Gilimbaa networks where possible