Director Of Customer Care - Ezlynx (Acquisition)
Current
Apr 2013 - Present
AeroLeads people directory · profile
Andrew Mcwilliams Email & Phone Number
Director of Customer Services at EZLynx
at
Applied Systems
1 work email found
@appliedsystems.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Customer Services at EZLynx
Location
Denton, Texas, United States
Company size
Who is Andrew Mcwilliams? Overview
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Quick answer
Andrew Mcwilliams is listed as Director of Customer Services at EZLynx at Applied Systems, a company with 1457 employees, based in Denton, Texas, United States. AeroLeads shows a work email signal at appliedsystems.com and a matched LinkedIn profile for Andrew Mcwilliams.
Andrew Mcwilliams previously worked as Director of Customer Care - EZLynx (Acquisition) at Applied Systems and Manager of Operations at Ezlynx. Andrew Mcwilliams holds Bachelor Of Arts (B.A.), Business, Management, Marketing, And Related Support Services, 3.7 Grade Point Average from University Of North Texas.
Company email context
Email format at Applied Systems
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{first_initial}{last}@appliedsystems.com
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Profile bio
About Andrew Mcwilliams
I would like to think of myself as a solutions-oriented and versatile professional. My career has seen me excel in different capacities of varying responsibilities – this includes an extensive experience in business development, product management, operations management, sales and marketing. Passionate about leveraging strategies to find solutions and achieve year-over-year growth. My organizational initiatives have led to considerable sustained growth and been benchmarked severally.My name is Andrew McWilliams, and I have demonstrated a superior expertise in delivering quality operational management with a focus on exceptional client service. My career is distinguished with versatility, adaptability and a commitment to meeting/exceeding corporate goals. Proven at performing operational tasks such as driving dynamic product sales, automating tasks to reduce downtime, managing client relationships and substantially increasing revenues.Adept at assessing clients’ needs and ensuring customers’ satisfaction – proven ability to deliver results quickly. By leveraging expertise and insight to implement forward-thinking and strategic business development solutions, I excel at connecting with key clients and quickly building profitable, lasting partnerships that sustain revenue growth.From building solid relationships through effective interpersonal, communication, and leadership abilities while providing a superior level of operations management, I have become adept at evolving new lines of business through market analysis, excellent customer service and building client relationships to propel business success and achieve organizational goals.
Listed skills include Construction Management, Construction, Contractors, Contract Management, and 46 others.
Current workplace
Andrew Mcwilliams's current company
Company context helps verify the profile and gives searchers a useful next step.
Applied Systems
8 roles · 21 years
Andrew Mcwilliams work experience
A career timeline built from the work history available for this profile.
Manager Of Operations
Providing ongoing analysis for CEO and executive staff a “sale to cancellation” lifecycle which resulted in the discovery of billing deficiencies, product frustrations and a future roadmap of development scheduleCollectively reducing talk time from a 16-minute average to an 8-minute average through team restructuring. Increasing customer satisfaction by.
Nov 2015 - Sep 2021
Project Manager Of Website Development
Took a product that was grossing $30,000/annually and in two years it is now grossing over $1 million/year in recurring revenue.Trained Sales team on website lingo and websites sales strategy to customer base (Integrated existing company products into websites to make product more desirable)Participated in daily meetings with VP’s, CEO and Directors on.
Oct 2013 - Nov 2015
Project Manager Of Marketing Automation
Implemented a new marketing automation tool, transitioning between Marketo to Pardot. Continuously gained knowledge and improved on both systems to determine need for integration by evaluation of the systems.
Apr 2013 - Oct 2013
Marketing Associate
Ace Promotions
Worked directly with SAM’s Club and Costco. Promoted potential “in store” products to customers. Generated weekly reports on product outcome and provided the product creator with the resulting data was for market and distribution strategies.Identified prospective customers and followed up leads, thereby facilitating B2B & B2C sales
Apr 2012 - Apr 2013
Project Manager
Authority Roofing
Managed 17 direct reports, while scheduling and coordinated all crews, material, cleanup, and customer satisfaction. Initiated vendor relationships for closer insight and material cost.Provided customer with projected start and finish dates. Gained customers’ trust through negotiation with insurance adjusters on scope of claim, costs and scheduling.
Oct 2011 - Apr 2012
Assistant Manager Of The Front Office
Supervised and managed 11 direct report employees.Reviewed all sales transaction and Leveraged analytics tools to identify trends related to sales.Identified deficiencies, performed root cause analysis, reported sales findings, and developed proposals to improve operations and operating procedures.Conducted training to ensure that personnel stayed.
Jan 2011 - Oct 2011
Bell Service Supervisor
As the supervisor of the Gaylord Texan's bell and guest services department, my team was responsible the the arrival and departure of all guests staying in our 1511 suite resort and convention center. In 2007, I was recognized by the Executive Committee as being one of the top 10 employees in all of Gaylord Entertainment. In 2008 I was nominated to attend.
2005 - 2010
~5 yrs
Team & coworkers
Colleagues at Applied Systems
Other employees you can reach at appliedsystems.com. View company contacts for 1457 employees →
RD
Ramesh Daradundi
Colleague at Applied Systems
Gulbarga, Karnataka, India, India
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TK
Tomasz Kolodziejczyk
Colleague at Applied Systems
Windsor, Ontario, Canada, Canada
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WH
William Higdon, Cic Crm
Colleague at Applied Systems
Brentwood, Tennessee, United States, United States
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RL
Ryan Lafferty
Colleague at Applied Systems
Joliet, Illinois, United States, United States
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MP
Meet Patel
Colleague at Applied Systems
Toronto, Ontario, Canada, Canada
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TC
Tracy Clark
Colleague at Applied Systems
Manchester, Connecticut, United States, United States
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AV
Ashwini Velhankar
Colleague at Applied Systems
Toronto, Ontario, Canada, Canada
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CM
Cindy Murphy
Colleague at Applied Systems
Miami, Florida, United States, United States
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EB
Erik Beltran-Rodriguez
Colleague at Applied Systems
Atlanta, Georgia, United States, United States
View →
DJ
Darryl Johnson
Colleague at Applied Systems
Homewood, Illinois, United States, United States
View →
Ramesh Daradundi
Colleague at Applied Systems
Gulbarga, Karnataka, India, India
View →
TK
Tomasz Kolodziejczyk
Colleague at Applied Systems
Windsor, Ontario, Canada, Canada
View →
WH
William Higdon, Cic Crm
Colleague at Applied Systems
Brentwood, Tennessee, United States, United States
View →
RL
Ryan Lafferty
Colleague at Applied Systems
Joliet, Illinois, United States, United States
View →
MP
Meet Patel
Colleague at Applied Systems
Toronto, Ontario, Canada, Canada
View →
TC
Tracy Clark
Colleague at Applied Systems
Manchester, Connecticut, United States, United States
View →
AV
Ashwini Velhankar
Colleague at Applied Systems
Toronto, Ontario, Canada, Canada
View →
CM
Cindy Murphy
Colleague at Applied Systems
Miami, Florida, United States, United States
View →
EB
Erik Beltran-Rodriguez
Colleague at Applied Systems
Atlanta, Georgia, United States, United States
View →
DJ
Darryl Johnson
Colleague at Applied Systems
Homewood, Illinois, United States, United States
View →
2 education records
Andrew Mcwilliams education
Bachelor Of Arts (B.A.), Business, Management, Marketing, And Related Support Services, 3.7 Grade Point Average
Associate'S Degree, Business Administration And Management, General
North Lake College
FAQ
Frequently asked questions about Andrew Mcwilliams
Quick answers generated from the profile data available on this page.
What company does Andrew Mcwilliams work for?
Andrew Mcwilliams works for Applied Systems.
What is Andrew Mcwilliams's role at Applied Systems?
Andrew Mcwilliams is listed as Director of Customer Services at EZLynx at Applied Systems.
What is Andrew Mcwilliams's email address?
AeroLeads has found 1 work email signal at @appliedsystems.com for Andrew Mcwilliams at Applied Systems.
Where is Andrew Mcwilliams based?
Andrew Mcwilliams is based in Denton, Texas, United States while working with Applied Systems.
What companies has Andrew Mcwilliams worked for?
Andrew Mcwilliams has worked for Applied Systems, Ezlynx, Ace Promotions, Authority Roofing, and Auberge Resorts.
Who are Andrew Mcwilliams's colleagues at Applied Systems?
Andrew Mcwilliams's colleagues at Applied Systems include Ramesh Daradundi, Tomasz Kolodziejczyk, William Higdon, Cic Crm, Ryan Lafferty, and Meet Patel.
How can I contact Andrew Mcwilliams?
You can use AeroLeads to view verified contact signals for Andrew Mcwilliams at Applied Systems, including work email, phone, and LinkedIn data when available.
What schools did Andrew Mcwilliams attend?
Andrew Mcwilliams holds Bachelor Of Arts (B.A.), Business, Management, Marketing, And Related Support Services, 3.7 Grade Point Average from University Of North Texas.
What skills is Andrew Mcwilliams known for?
Andrew Mcwilliams is listed with skills including Construction Management, Construction, Contractors, Contract Management, Project Management, Value Engineering, Ms Project, and Change Orders.
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