Andrew Smith, Mba Email & Phone Number

Philadelphia, Pennsylvania, United States

• Manage two Center City Philadelphia mixed-use properties with one restaurant, two salons, and nine luxury apartment units
• Create online rental listings and provide virtual and in-person tours to prospective tenants. Assist tenants with signing leases and with the move-in process
• Manage building renovation projects, including design, budget planning, bookkeeping, hiringsubcontractors, and ensuring deadlines are met
• Serve as on-call contact for tenants. Ensure all maintenance and repairs are completed accurately and timely

Philadelphia, Pennsylvania, United States

• Collaborate with landlords and tenants to create amazing retail and hospitality spaces
• Represent portfolio of landlords and tenants, pairing incredible spaces available for lease with exciting retail and hospitality tenants in neighborhoods across Philadelphia and the surrounding suburbs
• Develop targeted marketing campaigns, conduct site tours, collaborate with commercial real estate brokers across the region, and facilitate the lease negotiation process
• Collaborate with team of retail, hospitality and real estate experts to gain the most up-to-date market knowledge, happenings, and trends across the city, the region and the industry

Philadelphia, Pennsylvania, United States

• The Host with the Most, providing extraordinary customer service to 100+ guests per evening at Oloroso, a Spanish Tapas and Sherry Bar in the heart of Philadelphia
• Provide extraordinary customer service to guests and ensure they enjoy their dining experience
• Lead front of house team and maximize opportunities to seat guests and drive sales
• Manage reservations and seating plans using Resy, maximizing table turns and keeping the reservation book updated
• Assist guests on the phone with booking and updating reservations and placing to-go orders
• Communicate with the back of house and look for opportunities to collaborate

Malvern, Pennsylvania, United States

• Leveraged lean management principles to improve the way clients interact with Vanguard
• Led cross-functinal team problem solving initiatives to reduce process waste and improve cycle times
• Created dynamic data visualization resources to enhance decision making and highlight team trends
• Coached teammates and trained new crew members; developed training materials and designed standard work
• Led team in weekly discussions of current topics in the financial markets

Wayne, PA

• Processed client requests for mutual fund and brokerage accounts; expedited asset transfers and retirement plan rollovers
• Served as an Additional Purchases Subject Matter Expert (SME), fielding crewmember questions and assisting with check processing procedures
• Led a problem-solving team to improve productivity tracking tool to help drive business decisions
• Compiled team productivity data to identify trends and create monthly reports using Excel

Phialdelphia, PA

• Developed and operated men’s formal wear retail store in Center City Philadelphia
• Developed store concept and product mix. Designed e-commerce website with online platform to manage weddings
• Provided extraordinary service to clients and coached staff on sales and customer service techniques
• Managed store staff; completed financial, organizational and administrative duties

Philadelphia, PA

• Sold sports nostalgia apparel, including jerseys, t-shirts, jackets, hats, and more
• Received and stocked merchandise, expedited phone orders and achieved assigned sales quota
• Built and fostered client and high-profile guest relationships in order to drive store sales
• Processed cash and credit transactions and performed sales reconciliation
• Consistent sales leader

Philadelphia, PA

• Office of the Streets Commissioner
• Inventoried all vehicles in the department’s fleet to include in a Continuity of Operations Plan
• Prepared, proofread, and edited forms for departmental annual budget
• Administered banking deposits and reconciled account balances
• Developed employee training feedback surveys and analyzed results using Microsoft Excel
• Designed and managed database of employee training records using Microsoft Access

Master Of Business Administration - Mba, Finance

Bachelor Of Science (B.S.) In Business Adminstration, Finance

Activities and Societies: Delta Epsilon Iota Academic Honor Society

Associate Of Arts (A.A.), Liberal Arts

Activities and Societies: Phi Theta Kappa Honor SocietyGraduated with Highest Honor

Education record

Pennsylvania Real Estate Fundamentals Pennsylvania Real Estate Practice