Andrew Smith, Mba Email & Phone Number

Philadelphia, Pennsylvania, United States

Manage two Center City Philadelphia mixed-use properties with one restaurant, two salons, and nine luxury apartment units• Create online rental listings and provide virtual and in-person tours to prospective tenants. Assist tenants with signing leases and with the move-in process• Manage building renovation projects, including design, budget planning, bookkeeping, hiringsubcontractors, and ensuring deadlines are met • Serve as on-call contact for tenants. Ensure all maintenance and repairs are completed accurately and timely

Philadelphia, Pennsylvania, United States

Collaborate with landlords and tenants to create amazing retail and hospitality spaces• Represent portfolio of landlords and tenants, pairing incredible spaces available for lease with exciting retail and hospitality tenants in neighborhoods across Philadelphia and the surrounding suburbs• Develop targeted marketing campaigns, conduct site tours, collaborate with commercial real estate brokers across the region, and facilitate the lease negotiation process• Collaborate with team of retail, hospitality and real estate experts to gain the most up-to-date market knowledge, happenings, and trends across the city, the region and the industry

Philadelphia, Pennsylvania, United States

The Host with the Most, providing extraordinary customer service to 100+ guests per evening at Oloroso, a Spanish Tapas and Sherry Bar in the heart of Philadelphia• Provide extraordinary customer service to guests and ensure they enjoy their dining experience• Lead front of house team and maximize opportunities to seat guests and drive sales• Manage reservations and seating plans using Resy, maximizing table turns and keeping the reservation book updated• Assist guests on the phone with booking and updating reservations and placing to-go orders• Communicate with the back of house and look for opportunities to collaborate• Assist with various tasks including resetting tables, refilling water, dropping off checks and processing credit card sales, and answering questions about the menu

Malvern, Pennsylvania, United States

Leveraged lean management principles to improve the way clients interact with Vanguard• Led cross-functinal team problem solving initiatives to reduce process waste and improve cycle times • Created dynamic data visualization resources to enhance decision making and highlight team trends • Coached teammates and trained new crew members; developed training materials and designed standard work• Led team in weekly discussions of current topics in the financial markets

Wayne, Pa

• Processed client requests for mutual fund and brokerage accounts; expedited asset transfers and retirement plan rollovers• Served as an Additional Purchases Subject Matter Expert (SME), fielding crewmember questions and assisting with check processing procedures• Led a problem-solving team to improve productivity tracking tool to help drive business decisions• Compiled team productivity data to identify trends and create monthly reports using Excel

Phialdelphia, Pa

Developed and operated men’s formal wear retail store in Center City Philadelphia• Developed store concept and product mix. Designed e-commerce website with online platform to manage weddings• Provided extraordinary service to clients and coached staff on sales and customer service techniques• Managed store staff; completed financial, organizational and administrative duties

Philadelphia, Pa

• Sold sports nostalgia apparel, including jerseys, t-shirts, jackets, hats, and more• Received and stocked merchandise, expedited phone orders and achieved assigned sales quota• Built and fostered client and high-profile guest relationships in order to drive store sales• Processed cash and credit transactions and performed sales reconciliation• Consistent sales leader

Philadelphia, Pa

Office of the Streets Commissioner • Inventoried all vehicles in the department’s fleet to include in a Continuity of Operations Plan• Prepared, proofread, and edited forms for departmental annual budget• Administered banking deposits and reconciled account balances• Developed employee training feedback surveys and analyzed results using Microsoft Excel• Designed and managed database of employee training records using Microsoft Access• Analyzed injury reports to target multiple occurrences and determine the costs of injuries to the department• Designed quarterly departmental newsletters, researched and wrote news articles

Master Of Business Administration - Mba, Finance

Bachelor Of Science (B.S.) In Business Adminstration, Finance

Activities and Societies: Delta Epsilon Iota Academic Honor Society

Associate Of Arts (A.A.), Liberal Arts

Activities and Societies: Phi Theta Kappa Honor SocietyGraduated with Highest Honor

Education record

Pennsylvania Real Estate Fundamentals Pennsylvania Real Estate Practice