Andrew Thornton Email & Phone Number

Boston, Massachusetts, United States

• Develop and maintain C-level relationships with hospital clients and tech partners
• Report monthly on operational productivity and ROI data to key client executives (CNIO, CFO, CNO)
• Lead, mentor, and develop a strong Account Management team
• Act as a division liaison across the matrixed organization
• Cultivate opportunities to grow new revenue and expand existing customer footprint
• Created an Account Management SOP and Training Program

• Managed and coordinated large cross-functional teams
• Responsible for a client portfolio generating $60M in annual revenue
• Cultivated and maintained C-level relationships with key clients and partners
• Negotiated financial settlements to resolve a $400,000 AR balance
• Generated new revenue streams and developed new business leads, achieving business growth objectives in tandem

Greater Boston Area

• Exceeded annual revenue targets by 37%
• Generated $2M in additional annual revenue by expanding product offerings outside of original contract scope
• Drove a company-wide effort to modernize data transfers through EDI transactions.
• Managed a team of 7 Program Management staff and 11 operational staff

Greater Boston Area

• Increased portfolio margin by 7% through process efficiencies
• Operated as the lead proposal expert on 75% of the company's responses over a 4 year span
• Mentored and oriented new staff
• Managed a portfolio of business and 3 support staff
• Functioned as subject matter expert on products and services
• Maintained on-going client relationships with multiple state agencies and departments

Greater Boston Area

• Analyzed clients’ functional requirements and oversaw the program development and launch
• Maintained on-going client relationships with multiple state agencies and departments
• As a program lead, ensured that all contractual requirements were being met
• Coordinated program operations and IT implementation across internal functional groups
• Monitored the release of new RFP’s, drafted responses when applicable
• Collaborated with internal program teams and developers to create complete, end to end solutions

• Work with business units to document business requirements
• Translate business requirements into functional specifications and system diagrams
• Support business needs for product enhancements and monitor development within the IT business group
• Act as a liason between the end users and the IT business groups to ensure all design questions are addressed through the business analysis process
• Develop and manage a project plan and track to critical milestones
• Coordinate ongoing Risk initiatives and assist in implementation

• Manage 26 Int'l Mutual funds and 5 Account Controllers - monitor foreign trades, exchange rates, and cash transactions in international markets.
• Analyze, research, and correct all General Ledger entries to ensure a proper end of day price.
• Explore any variances in the general ledger and run checks multiple times daily.
• Responsible for tracking funds to a daily benchmark and reporting performance to management.
• Review and prepare daily reports for audit compliance and correct processing of activity.
• Daily exposure to foreign exchange rate fluctuations, convert amounts to / from USD.

Master Of Business Administration (M.B.A.)

Clark University MBA

Ba, Economics