Andrew Noel Email & Phone Number

Business that delivers business strategy focused on driving business results through talent and an engaged workforce. Key Accomplishments**************************-Change ManagementHead of HR for an 800 million dollar organization going through a divestiture that impacted 1100 employees. Attrition improved and engagement was high through the 2+ year process. 90% of employees surveyed stated they were committed to making the change successful and 89% were committed to the senior leadership team through the change.-Culture ChangeLed culture change at a large outsourced call centre. Increased employee satisfaction by over 40% while reducing attrition by 50%. Changed the perception of the work environment to to a respected place to work in the community. Centre grew from 250 employees to over 1000 during my 2+ years.-Culture CreationParticipated and led the creation of an engaged customer focused culture at a new IT division. Developed and created HR processes aimed at driving employee engagement. Engagement scores were in the mid 80's and the employees delivered exceptional service that exceeded our clients expectations. -Union AvoidanceSuccessfully avoided unionization and union attempts with an organization that had historical groups that were unionized. Created a strong employee environment supported by effective leadership. -RecruitmentI have successfully ramped up new sites and existing sites, growing sites by up to 900 employees. Meeting and exceeding aggressive recruiting targets.-Talent ManagementLed the creation of a cross functional talent process to identify and develop key talent.-HR Best PracticesMy site was chosen to create a HR Playbook that was rolled out to the remainder of the sites.Specialties: *Strategic HR*Talent Management*Employee engagement*Change management*Culture *Attrition Reduction*Government Liaison*Executive Committee Participation

Listed skills include Employee Engagement, Talent Management, Performance Management, Employee Relations, and 46 others.