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Senior Information Technology Manager and ConsultantMy program and project engagements are nearly always C-level sponsored - they are critical, large and complex. They usually require an intense, sustained effort by a high-functioning team over a year or more. I am often engaged in a turnaround role to build the team, reset the effort and see it through to completion. Industry Experience and Subject Matter Expertise• Financial Services• Healthcare – Payer• Healthcare – Provider• Distribution• Manufacturing• Retail• IT Audit and Compliance• IT Management• Information Security• IT Infrastructure• International• Mergers/Acquisitions• Professional Services• Program & Project ManagementPlease request resume for specific details.Specialties: Business analysis, program management, project management, risk management, IT management, audit, professional services, consulting, contract negotiation, system design and analysis, troubleshooting, accounting and financial systems, requirements analysis, high technology, real estate, financial services, garment industry.
Blue Shield Of California
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Infrastructure And Cloud Services Risk ManagementBlue Shield Of CaliforniaCalifornia, United States -
Principal, Technology RiskBlue Shield Of California Dec 2023 - PresentOakland, California, UsProvide consulting and advisory services to Information Technology leadership to assist them in effectively managing the risk, audit, and controls lifecycle as related to their respective domains. Includes development of support resources and tools, management training, a support of high-profile technology issues. -
Principal, Trust Assurance ServicesBlue Shield Of California Dec 2023 - PresentOakland, California, UsProvide consulting and advisory services to Information Technology leaders as related to the effective management of the risk, audit, and controls lifecycle for their domain. Develop and deliver resources and tools for the use of their teams in delivering results that match the underlying need. -
Business MentorBlue Shield Of California Jan 2022 - Dec 2023Oakland, California, UsI am part of our mentorship program and am currently mentoring one person in setting and achieving their career goals and objectives. -
Infrastructure And Cloud Services Risk ManagementBlue Shield Of California Oct 2013 - Dec 2023Oakland, California, UsTrusted adviser to leadership Single point of contact for IT Infrastructure and Cloud Services (ICS) for all audit, controls and compliance activity Collaborate with internal and external auditors, Information Security and Risk Management, ICS leadership and teams to successfully complete several dozen audits a year (internal, external, license compliance, SOC1, SOC2, MAR) Manage audit work streams through lifecycle from inception through corrective action plan delivery Program driver to integrate comprehensive risk management into operations IT Controls development to align operational processes and relevant policies, such that they are unambiguous and produce the operational artifacts that are required for measuring compliance and managing riskDrove formation of a cross functional audit team within ICS to create broader awareness and skills in this area, and to reduce operational risk of siloed knowledge and experienceEvangelist for culture change in the interest of attaining strategic objectives -
Lead Environment Delivery Manager - Web/Mobile/VoiceBlue Shield Of California Dec 2011 - Oct 2013Oakland, California, UsResponsible for ensuring that customer facing web, mobile and VRU environments (development through production) are built to design and are available when needed to meet business requirementsKey contributor in driving completeness in solutioning - through requirements elicitation, process improvements, and thought leadershipBuilt high performing team that delivers numerous parallel projects on schedule and has significantly faster systems delivery with much higher quality through automationCreated strong working partnerships with application development and teams and with shared services, working across functional areas and upward with leadership to plan and execute efforts that met or exceeded expectationsPassionate member of and thought leader in the Corporate and IT Culture and Engagement teams -
Environment Delivery ManagerBlue Shield Of California Jul 2011 - Dec 2011Oakland, California, UsWeb channel responsibility on the Environment Delivery team. Engaged from design through build and operations with principal focus on ensuring design meets requirements and as-built matches design. -
Senior Project Manager, Western RegionTechnology Project Manangement May 2010 - Jul 2011Provide program and project management consulting services to the client's of Technology Project Management, Inc. TPM is a professional services firm with decades of large scale, project management experience in a variety of industries, including Financial Services, Health Care, Energy, Retail, Manufacturing and Defense.
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Program Lead - ApplicationsWells Fargo May 2010 - May 2011San Francisco, California, UsCore member of program management office created to manage strategic projects for CEO applications in support of the Wachovia - Wells Fargo merger. -
Infrastructure Project ManagerWells Fargo Nov 2009 - May 2010San Francisco, California, UsManaged infrastructure capacity expansion and upgrades for Global Treasury Services Commercial Electronic Office (CEO) in support of Wachovia merger. -
Managing ConsultantReipan, Inc. (Now Diversant) Jan 2002 - May 2010Blended Project Manager / Business Analyst role depending on project need.Reipan, Inc. was a full service IT consultancy with resources across the United States and a strong presence in the European Union. For more than fifteen years, they worked with Fortune 1000 companies to define, develop, and implement mission critical technology projects, exceeding client expectations and delivering bottom line results consistently to a myriad of market leading organizations. Reipan merged with Vircon, Inc. on March 1, 2010. Vircon was acquired by Diversant in 2015.
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Delivery ManagerBlue Shield Of California Aug 2008 - Oct 2009Oakland, California, UsPrimary responsibility for delivering $25 Million of technical infrastructure for the Shield Advance (SA) program that is replacing old legacy systems with new claims processing and pricing systems, EDI transaction processing, and partner portals.Primary project management interface to Shield Advance applications teams, the Program’s Project Management Office, corporate IT management, and vendor partners (EDS, HP, Trizetto, IBM, Edifecs).Lead a team of four project managers, responsible for 10 project work streams to build new production, non-production, stage, and disaster recovery environments, new software tools (development, application monitoring), and Enterprise Single Sign On. Technologies include IBM p570 AIX, Wintel, Oracle, MS SQL server, WebSphere (WAS, WMQ, WMB, WTX, WDM), Tivoli ITM/ITCAM, Trizetto Facets and NetworX Pricer/Modeler, Edifecs ETL/Xengine/Portal, Passlogix. Program portfolio managed with MS Project Server. -
Project Manager / Business AnalystReipan, Inc. Jun 2007 - Sep 2008For a venture-funded, socially responsible startup, manage the development of the corporate MIS system that integrates operational and transaction data from multiple international locations using MS SQL Server. Responsible for entire project lifecycle including development of requirements and high level system design, project scheduling with MS Project and AtTask, financial reporting, change management, best practices consulting.
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Project Manager, Sun Identity ManagerExpedia Sep 2007 - Jun 2008Seattle, Wa, UsManage the Sun development team through the entire lifecycle of the initial phase of this Sun Identity Manager implementation. Includes project scheduling with MS Project, financial reporting, change management, best practices consulting. -
Business Analyst, Sun Identity ManagerProvidence Health And Services Aug 2007 - Apr 2008Renton, Wa, UsPerform business requirements analysis, development of technical requirements, use case development and articulation, system and dataflow diagrams for this Sun Identity Manager deployment. -
Technical Project ManagerWells Fargo Jul 2005 - Aug 2007San Francisco, California, UsManaged complex, high-visibility infrastructure projects for the Wholesale banking division:For the Wholesale Banking Group ($1.7B 2005 net income), managed production infrastructure migrations and changes of customer-facing, commercial financial applications (over 1 million daily log-ins, over $4 trillion annual transactions). Project work required daily interaction and facilitation between business and technology team members, application teams (ex. CEO Portal, CCER), QA, Network, DMZ. Major projects included building entirely new DMZ environments in three data centers, deploying geographic load balancing and automatic failover among the data centers, reconfiguring several thousand server to mainframe interfaces (Autosys, NDM) in the over 1,000 server environment and construction of a new performance testing lab for key customer-facing applications.Heavy use of MS Project, Remedy, Pac2000. -
Technical Project ManagerGap, Inc. Feb 2005 - Jul 2005San Francisco, California, UsManaged requirements analysis and design for implementation of an Enterprise-Wide Identity Management system. -
PrincipalTroutwater Jan 2001 - Jan 2005Explored opportunities, made some life changes, and recharged my batteries.
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BrokerPacific Capital 2003 - 2003Beverly Hills, California, UsResidential mortgage broker. -
Director Of Network SolutionsPrn Corporation Oct 1999 - Jan 2001Produced requirements definition and RFP for development of a robust, scalable production control system needed to enable company growth and to increase product quality. Evaluated vendors to create the short-list to award the development contract. Product volume and quality increased, concurrent with significantly improved operational reliability and cycle times.Coordinated efforts between engineering, marketing, and clients (big box retailers) to develop system solutions for clients. Primary technical resource to product development and marketing group.
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Y2K Project ManagerState Of California, Department Of Motor Vehicles Jun 1999 - Sep 1999Sacramento, California, UsManaged team of five to assess Y2K readiness of an unknown quantity of desktop database applications developed within departments outside of IT oversight or controls. Designed the procedures to find the applications, to determine the degree to which they were used in critical business processes, to reveal their Y2K weaknesses, and to remove those weaknesses where found. Discovered and assessed 900+ custom developed applications in less than 3 months, exceeding client expectations by 3 months (saved 15 man-months of direct expense) and enabled the DMV to pass its final Y2K audit. -
General ManagerCohesive Technology Solutions, Inc. Aug 1997 - Jan 1999Managed professional services (business analysis, project management, design, engineering, software development, deployment, and support) and sales operations ($7.2M run rate, 40 professionals). Consolidated and reorganized professional staff from three merged companies, eliminating redundancy, increasing efficiency and improving profitability to help make Cohesive an attractive acquisition for Exodus.Contributed strategic vision in the area of professional services management, while managing resource allocation and staff assignments for Napier (about 20 consultants and engineers on 10 to 15 projects at a time) which improved operational efficiency, created a more effective marketing and sales profile, and increased profitability, all of which helped make Napier an attractive acquisition for Cohesive.
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Systems EngineerCharles Schwab & Co. Oct 1996 - Jun 1997Westlake, Texas, UsDesigned and created an automated testing tool that emulated the user experience to monitor the health of the Web Trading system 7 by 24 to assess compliance with service level objectives. The tool provided historical reporting, performance-oriented trend analysis, early warning of developing problems, isolation of fault domains, and was integrated with the enterprise systems management architecture (Tivoli). Enabled Schwab to add capacity as needed and to resolve performance issues before they became significant problems, which made the Schwab user experience the best in the industry.Managed technical aspects of five key product enhancement projects that made Schwab’s Web Trading offering the functional leader in its market. -
CioSue Mills, Inc. Aug 1995 - Aug 1996Instituted controls that lifted the company out of a near-fatal business crisis resulting from a massively failing implementation of a new end-to-end accounting system less than 60 days before their busy season (75% of sales were at risk). Managed relationships with systems support, hardware, and software vendors. Managed to resolution several hundred software enhancements, bug repairs, and hardware failures. Enabled business managers to focus on customers and inventory management instead of dealing with system problems, which increased productivity throughout the company.Designed and implemented a mobile, wireless, wide area network that enabled real-time access to inventory from the point of sale system used by traveling retail stores, which speeded-up order processing by up to a week and ensured that all orders were properly recorded.Work resulted in an 80% reduction of systems management expense, adding about 4% of revenue to the bottom line.
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Project Leader And System ArchitectWells Fargo Feb 1995 - Jul 1995San Francisco, California, UsDesigned and managed implementation of a paperless, automated forms-generation and on-demand delivery system for legal documents to branch offices, using remote network printers, fax, and email systems to enable guaranteed delivery via rules-based routing and rerouting. Transaction time dropped from days to under one hour from loan application to approved documents ready to sign. -
Systems EngineerVisa International Jul 1994 - Feb 1995Foster City, California, UsDeveloped and implemented network engineering and change management policy and procedures for 14 corporate locations. Extensively revised existing engineering documentation to compliance with internal controls enabling the network management function to migrate from the engineering group to the operations center, improving productivity in both departments.Analyzed existing engineering processes and tools to increase productivity in Visa’s core network engineering function. Developed a prototype based on a CAD system to demonstrate how to automate network engineering and reduce cycle time to bring a new customer online from 6 months to 4 weeks. -
Systems EngineerBank Of America Feb 1992 - Jul 1994Charlotte, Nc, UsDesigned and deployed multiple network systems that became the foundation for a state of the art bank-wide information system. Designed premises and technology architecture extending integrated LAN and WAN connectivity to the bank's wholesale operations in the U.S., Canada, Central and South America, and Asia, including contingency operations sites. Key contributor in specifying and implementing fault-tolerant networks, addressing schemes, host gateways, technology directions, workstation and server configuration. The result was a richer suite of applications and services, the continuing delivery of legacy applications, along with the retirement obsolete data networks, all of which reduced expense and increased productivity.(see next position for more) -
Systems Engineer (Continued)Bank Of America Feb 1992 - Jul 1994Charlotte, Nc, UsSuccessfully advocated TCP/IP router and intelligent hub/switch technology as the standard network architecture for new installations and retrofits, enabling a robust, extendable platform for numerous new applications for thousands of users.Developed deployment strategy for and managed implementation of local and wide area network connectivity to approximately 100 domestic and 50 international facilities in a single-phase project to deliver a major client-server application (credit services) that dramatically reduced risk and for the first time provided management with a real-time, international view of credit exposure. Designed, implemented and managed operations of the company’s first production-quality, mixed protocol router network, which delivered a distributed database application critical to the merger with Security Pacific. Designed and deployed in 6 weeks to meet business objective to complete merger in six months, enabling the fastest large bank merger in history. -
OwnerStrategic Systems Management, Inc. Jan 1990 - Dec 1991Strategic Systems was my corporate vehicle for doing independent IT and management consulting. In 1990 and 1991 I subcontracted with former consultant clients on a variety of small projects. Most of my later contract projects were run through this company.
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Systems Engineer3Com Corporation Mar 1990 - Jan 1991Marlborough, Ma, UsDesigned, built and operated a quality assurance test facility for 3Com to test software drivers for network interface cards in the Novell Netware environment. Brought three products to market and demonstrated that 3Com could do it's own driver development in house, which saved the company money and protected their intellectual property. -
Vp MarketingNorthern Lights Computers, Inc. Feb 1983 - Dec 1989Technical, sales and marketing leadership roles for this Inc. 500 computer networking startup.
Andrew Olmsted Skills
Andrew Olmsted Education Details
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California State University, NorthridgePsychology -
Purchase College, SunySocial Psychology
Frequently Asked Questions about Andrew Olmsted
What company does Andrew Olmsted work for?
Andrew Olmsted works for Blue Shield Of California
What is Andrew Olmsted's role at the current company?
Andrew Olmsted's current role is Infrastructure and Cloud Services Risk Management.
What is Andrew Olmsted's email address?
Andrew Olmsted's email address is ao****@****ter.net
What is Andrew Olmsted's direct phone number?
Andrew Olmsted's direct phone number is +141522*****
What schools did Andrew Olmsted attend?
Andrew Olmsted attended California State University, Northridge, Purchase College, Suny.
What are some of Andrew Olmsted's interests?
Andrew Olmsted has interest in Lifelong Interest In The Visual Arts, Private Pilot, Especially Photography, Avid Fly Fisher, Nearly Instrument Rated, Scuba Diver.
What skills is Andrew Olmsted known for?
Andrew Olmsted has skills like Program Management, Business Analysis, Requirements Analysis, Project Management, Business Process, Leadership, Strategy, Management, Vendor Management, Pmo, Process Improvement, Enterprise Software.
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