Andrew Om Email & Phone Number

Palo Alto, California

Palo Alto, California

Gangnam-Gu, Seoul, Korea

- conducted market research- created scope document and cost estimates for digitization of print media- managed schedule of freelancers- communicated with SMEs and various stakeholders including board members- worked with Adobe Korea representatives to create a working prototype of ESL Library application- worked with designers to create storyboard and design layout of the application- created job aids to explain workflow- aided in android app development and coding in Javascript

Yongsan-Gu, Seoul, Korea

- created workbooks for novels including activities, vocabulary study guides, comprehension questions and quizzes- taught 1st grade to 6th grade English language learners reading comprehension, grammar and writing- worked with curriculum developers at headquarters

Gangnam-Gu, Seoul, Korea

- held teacher training sessions on new teaching methods and curriculum updates- head technology specialist for R&D department- curriculum and technical advisor for projects involving educational technology companies from the United States and China- created workbooks, tests, reading materials and websites to teach multiple subjects- observed teachers, held feedback sessions and managed surveys to evaluate effectiveness of curriculum changes- created a web application to aid in vocabulary retention- analyzed results and helped the curriculum team create a workflow to keep the web applicationcurrent

Gangdong-Gu, Seoul, Korea

- taught children from the ages of 5 to 16 English- created my own tests and worksheets and improved students’ test scores by an average 15%- had highest student retention ratio among other English teachers

Sacramento, California Area

- managed training of new employees in company and departmental procedures, computer repair,client interaction and sales- trained customers how to use their electronic purchases- decreased associates’ time spent on acquiring paperwork and repair tools by streamlining processes and reorganizing repair stations- first point of contact for customers and issue resolutions- awarded “Employee of the Month” based on customer feedback and sales

Sacramento, California Area

- assigned daily duties, breaks and zones for other employees based on their skills- restructured printer section to increase efficiency and decrease customer wait times which increased department revenue- stayed up-to-date on new technology through eLearning modules and research to better help customers- promoted to Geek Squad based on technical knowledge, customer service and sales- awarded “Employee of the Quarter”

Master Of Arts (M.A.), Learning Design And Technology (Educational Technology)

Bachelor Of Science (Bs), Technical Management

Bachelor Of Arts (B.A.), Philosophy