Andrew Pitt Email & Phone Number

Customer Solutions Sales Specialist with over 12 years of experience in the sales industry. Solid skills in Dynamic problem solving, Technical Product Knowledge, and Sales.• Able to communicate effectively with users and system administrators at all levels.• Goal-driven team-player with ability to quickly identify and resolve highly technical issues.• Strong PC troubleshooter with experience in the repair of advance software issues both with operating systems and spyware and virus issues.• Recognized for handling irate customers ensuring prompt resolution to problems and high customer satisfaction.• Strong sales skills which resulted in ability to offer products and services to customers who normally would not purchase goods over the phone.Specialties: •VERINT Call Recording Software•Microsoft Office Suites•COMPAS Performance Management System-Spyware and Virus Removal•Wireless and Wired Networking •Novell Network Administration•Hardware Troubleshooting•Intermediate Unix and Linux Skills•Dell Advanced Networking Training•Dell Agent Capability Initiative(Equivalent to MCDST)

Listed skills include Technical Support, Troubleshooting, Operating Systems, Networking, and 11 others.