Andrew Pringle Email & Phone Number

Las Vegas, Nevada, United States

-Provide phone support for new and upcoming shows-Coordinate with project managers for move-in and tear-out-Coordinate with Electricians and foreman and direct work flow-Provide on site assistance for show management and exhibitors

Henderson, Nevada, United States

•Triage accounts for suspicious and fraudulent activity and take necessary action to keep accounts and business secure•Utilized computer and business software programs such as email, internet, chat tools, and CRMs to track customer interactions and notes and provide one touch solutions•Document all investigative activities

Henderson, Nevada, United States

•Lead and motivate a team of 20 that reported directly to me while being responsible for assessing the agent's work and giving the agents feedback to maximize performance to achieve and drive excellent performance from my team that will bring sustainable business growth.

Texas

Delivery/Set Up/ Breaking Down and transporting promotional event equipment while keeping warehouse organized and helping prepare event set ups while scheduling in-home estimates. Communicate and coordinate with team and events coordinators in regard to arrival, load-in, load-out and other event execution details and create marketing displays and booth layouts for Home and garden shows, state fair, and other public events

Dallas/Fort Worth Area

Work in a hands-on fashion, providing motivation and inspiration during team building. Set the precedent for excellence through leading by example while cultivating and extending client/partner relationships. Identify, contact and build relationships with prospective customers through a combination of direct marketing, in-person cold calls, networking referrals to obtain appointments.

Dallas/Fort Worth Area

assist field technicians who are completing new installations and service calls with various task including: verification of signals, updating account information, closing out work orders, Processing Two-way voice test, cell registration and assisting with the onboarding of accounts through the dealer portal.

Dallas/Fort Worth Area

Create content for customer interaction and review existing ones to create a uniform look with the company culture.

Dallas/Fort Worth Area

-Demonstrate understanding of customer’s needs, complaints and frustrations to achieve a mutually beneficial one-call resolution -Negotiate different offers with customers -Provide level 1 tech support-Handle Escalated situations and contract disputes

Grapevine, Tx

-Handle off shore escalations and inquiries-Provide PC download support and troubleshooting of PC downloads-Communicate with merchandising for PCD game inventory and sales-Investigate and review account issues-Provide a customer focused attitude when resolving customer issues providing excellence in service and resolution and ownership of calls-Identify problem and resolve customer issues-Provide admin support and tasks based on business needs

Create, schedule, coordinate online gaming events.Manage, create, and advertise content.Provide website, anti-cheat, and general support. RetailTalked to customers and learned what products they desired and offered them or substitutes.Prior Positions Handled:Customer Service and Sales Associate for Gamestop 6/11-9/11.Sales Associate for GameTrade – 10/11-4/12.Event CoordinationBudget and manage for tournaments and other events.Market and advertise tournament and events to the public.Provide support to teams/players.Social media management. Prior Events Handled:Budget, Advertise, and administer video game tournament at DeVry University with a 200 attendance and team of four. 7/10Weekly NESL tournaments from 12/10 – 11/12. Advertising, support tickets, contacting teams

Irving, Tx

Selling and obtaining new accounts for Direct TV for person to person sales. Traveling to on store locations and setting up area to engage customers and sign up new accounts.

Mesquite, Tx

-Assisted customers with products requested.-Provided customer service on and off phones.-Stay up to date on product knowledge-Host and Monitor LAN center daily

Marketing Research and Presentation with some classes of coding logic.

Provide customer service and support to customers and provide them with information about new and upcoming releases and help them purchase items.

Sales And Marketing

Bachelor'S Degree, Technical Management:Sales And Marketing

Bachelor Of Science, Technical Management- Sales And Marketing