Andrew Tran Email & Phone Number

Sunnyvale, Ca, Us

Sunnyvale, Ca, Us

Framingham, Massachusetts, Us

- Writing/creating test plans for weekly regression and filed bugs via Google internal tools for products like Google Payments and Wallet.- Worked on Google Pay and tested the Buy Now Pay Later (BNPL) feature.- Trained an offshore QA vendor team from India with testing processes and created a process documentation.

- Testing various Google Pay app/web features on Android and iOS.- Tested video streaming features for YouTube on mobile and desktop devices.- Former QA Lead for the Google Wifi mobile app project for our clients at Google.- Create test plans for new builds and signed off to engineers after completion. - Tested the Google Station flow, Google Wifi, OnHub and Google Wifi apps various platforms.- Used Linux to run auto-updates and repair access points.

San Jose, California, Us

• Tested the Cox, Xfinity and Virgin Video OnDemand apps on multiple TiVo cable box platforms.• Created a reference station with various TiVo box configurations.• Tracked bugs and ran test cases through Bugzilla and Jira.• Tested new functionality and bug fixes for all product releases, including software interaction with new TiVo hardware.• Recorded, prioritized, assigned, monitored, and escalated bugs in order to help ensure a smooth release process.

San Jose, Ca, Us

• Ran various performance benchmarks on new firmware using QuickBench, IOMeter, CopyMark, and PCMark Vantage.• Tested competitors’ drives and executed a performance analysis.• Took traces of test using XGIG Analyzer and SerialTek.• In charge of a beta project that involved creating newsletter, surveys, polls, providing solutions to customers, validation, and regression testing.• Maintained lab with over 500 computers, laptops, tablets and/or mobile devices.

• Participated in development of Memeo Backup Standard, Instant Backup, Premium Backup, Professional Backup, Memeo AutoSync, Memeo Share, Memeo Send, Memeo Connect, Seagate Dashboard, Sony Personal Space, WD Anywhere Backup, WD Anywhere Backup Premium and Memeo C1.• Tested web-based system and client-server applications designed for consumers and business users for file backup, file syncing, file sharing and photo sharing.• Worked in an agile development environment with frequently changing requirements and feature sets.• Reviewed product requirements documents and design documents to create detailed test plans and develop test scenarios.• Tested new functionality and bug fixes for all product releases, including software interaction with partners’ hardware.• Recorded, prioritized, assigned, monitored, and escalated bugs in order to help ensure a smooth release process.• Coordinated directly with the development team in resolving issues in order to meet tight deadlines for release containing critical fixes and features.• Tested localization for 20 languages. • Assisted IT group to repair, troubleshoot, recover, assemble and upgrade personal and networked computers. • Created updating/upgrading sheets and coordinated the testing situation.• Worked closely with development team, product managers, business development, and marketing team from application design phase to issue resolution and product delivery.• Created test plans (smoke and acceptance), executed and maintained test scripts and reported results via defect tracking system.• Created/submitted weekly report and summary for the management team.• Helped maintain automation lab, including network of 10+ PCs and Macs.• Maintained and updated images for automation computers using VMware.• Monitored automation progress and results to determine areas for improvement.• Provided documentation used for key partners like Seagate.• Responsible for test deliverables, status reports and issue escalation.

• Primary representative for the Seagate Dashboard product for Seagate external devices.• Operated onsite technical support, chat, managed forum and phone support.• Created a time/case recording spreadsheet. • Appointed interim manager repeatedly.