Andrew Low Email & Phone Number

Washington, Dc, Us

Washington D.C. Metro Area

IT Project & Program Management and Enterprise Wide Solutions: Direct the ENMP Program Management Office, leading enterprise-wide implementation of new networking technologies. This includes procurement of a multi-billion dollar contract vehicle for global services. Supervisory Management and Budget Management: Supervise 30 technical staff/contractors while managing multi-million dollar internal program budget.Vendor Management and Service-level Agreements (SLA): Oversee coordination with global service providers while diligently monitoring contractual obligations and service level agreements (SLAs).Program Management and Operations Management: Manage program operations, overseeing budgetary cycle, programming, IT governance, and project delivery.Policy Development and IT Governance: Establish key IT program policies, including new enterprise-wide governance policies that standardized the acquisition process.Recruiting and Coaching & Mentoring: Recruit and onboard staff, as well as mentoring/coaching new hires.Organizational Culture and Performance Management: Foster a culture of innovation and customer service, promoting inclusivity and incentivizing strong performance through employee recognition and awards.Project Management and Network Infrastructure: Lead enterprise-wide projects to implement innovative technologies and enhance IT infrastructure. This includes retiring legacy and analog IT in favor of software defined-wide area networking (SD-WAN), ethernet circuits, VoIP, unified communications, and integrated security. Process Engineering and Team Development: Redesigned the DHS IT acquisition review process, empowering staff members to serve as subject matter experts. The team now processes 5 review packages per month.Team Leadership and Strategic Planning: Chaired the IPT, leading all 20 DHS representatives to set an acquisition strategy, develop a multiyear plan, and secure funding for a multi-billion dollar modernization program

Washington D.C. Metro Area

Business Consulting and IT Consulting: Provided technical and business consulting to federal agencies on contract optimization, guiding NASA, DHS, and others on telecom services, data hosting, and IT facility construction.Team Management and Account Management: Supervised a team of 5 staff in management of $350M account portfolio, using Salesforce.com to track and report service contract status. Briefed executives on IT spend, data reports, and trend analyses.Cost Reduction: Guided DHS in the successful recovery of $4M in SLA credits, reducing annual costs with largest vendor.Accounts Receivable (AR): Oversaw collection of $2M in customer past-due accounts. Training Programs and Technical Support: Designed training program for the newly awarded Enterprise Infrastructure Solutions contract, improving end-user support for NASA’s task order development system.

Washington, District Of Columbia, United States

Contract Management and Modernization: Developed solicitation documents for operations, orders, and vendor management in support of effort to award 15-year, $50B telecom contract for network modernization across the federal government.Vendor Coordination and Service Providers: Managed 9 awardees (vendors). Coordinated vendor information sessions and industry days, enriching contract documentation.Contract Documentation: Drafted, modified, and finalized contract documentation on training, business support systems, and acquisitions. This provided clear direction for federal agencies and service providers.Process Optimization: Created an ordering guide that simplified instructions, streamlining the process for federal agencies. Business Analysis and Trend Analysis: Analyzed new business across 2 fiscal years, providing evaluations of critical business trends and spend to agency executives.User Adoption: Responded to and resolved inquiries from numerous federal agencies, increasing contractual understanding and user adoption rates.

Ft. Huachuca, Az And Ft. Belvoir, Va

Project Engineering and IT Project Implementation: Served as engineer on numerous turnkey IT integration projects, leading operations for the Command’s largest customer. Operational Streamlining: Streamlined operations, consolidating 7 annual work plans—valued at $32M—into one. This eased administrative burdens and supported 170 full-time personnel.Continuity of Operations and Operational Planning: Ensured continuity of technical operations by refreshing end-of-lifecycle equipment. Oversaw construction of multiple IT-intensive facilities, improving operational capacity.Gigabit-Capable Passive Optical Network (GPON): Managed $10M design and deployment of the U.S. Army’s first Gigabit Ethernet Passive Optical Network (GPON). As a result of success, this system was adopted by numerous other sites.

Masters, Business Administration

Bachelor Of Science, Electrical Engineering