Andrew Maxwell work email
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Andrew Maxwell personal email
I am a proven Customer Support Specialist with experience in solving tech issues, managing various support channels, creating and maintaining knowledge based articles, setting up new accounts, educating clients about the product and building client relationships. I thrive with a client-centric approach with savvy ownership of tasks assigned and deliverables. My transferable skills include:✔Verbal and written communication ✔Prioritizing, problem solving and multi-tasking ✔Team Leadership & Mentoring✔Technical troubleshooting✔Customer Support ✔Identifying opportunities to drive improvements ✔End User TrainingGraduated from Ryerson University with a Bachelor of Commerce, Seneca College with a diploma in Business Administration and Brainstation's Full-Stack Web Development program.Tech Skills:JavaScript, JIRA, Zendesk, NodeJS, ExpressJS, ReactJs, HTML, CSS, AWS, NPM, Git / Github, Salesforce
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Junior Software DeveloperKnak Feb 2024 - PresentOttawa, Ontario, Ca -
Customer Support LeadKnak Aug 2022 - Feb 2024Ottawa, Ontario, CaLeading the Customer Support team to the customers satisfaction. -
Customer Support SpecialistKnak Jun 2020 - Nov 2022Ottawa, Ontario, Ca -
Customer Support SpecialistThe Value Builder System™ Dec 2018 - Apr 2020Toronto, Ontario, CaBeing a liaison between the Customer Success team and Product team, I manage the support desk and resolve tickets to the customers' satisfaction in a timely manner. I also provide administrative support and other assistance to various teams including Operations and Marketing. -
Administrative ManagerToronto Police Widows And Orphans Fund Jun 2004 - Jul 2017In this role, I drove daily administrative functions for 2 Fraternal Toronto Police Associations. I developed and administered budgets, generated BOD & committee reports, developed risk mitigation strategies, ensured compliance, and participated in operations planning.
Andrew Maxwell Skills
Andrew Maxwell Education Details
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Ryerson UniversityManagement -
BrainstationWeb Development (Mern) -
Seneca PolytechnicManagement
Frequently Asked Questions about Andrew Maxwell
What company does Andrew Maxwell work for?
Andrew Maxwell works for Knak
What is Andrew Maxwell's role at the current company?
Andrew Maxwell's current role is Junior Software Developer at Knak.
What is Andrew Maxwell's email address?
Andrew Maxwell's email address is an****@****nak.com
What schools did Andrew Maxwell attend?
Andrew Maxwell attended Ryerson University, Brainstation, Seneca Polytechnic.
What skills is Andrew Maxwell known for?
Andrew Maxwell has skills like Management, Process Improvement, Strategic Planning, Microsoft Office, Customer Service, Team Building, Event Planning, Microsoft Excel, Marketing Strategy, Public Speaking, Javascript, Html5.
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