• Built an internal IT department to in-house all aspects of IT infrastructure, purchasing, monitoring, security, operations, and maintenance from a managed service provider.• Built, staffed, and managed an internal Help Desk, comprising of a full ticketing system and multiple knowledge bases.• Built, staffed, and managed an internal physical security department to oversee badge access, visitor requests and verification for an ITAR controlled facility, access logging, and video surveillance.• Built, staffed, and managed an internal cyber security department to ensure robust security controls, ensure data loss prevention, enforce strict MFA authentication, build intrusion detection and prevention, conduct threat hunts, and build cloud and on-premise security utilizing the latest technologies and techniques.• Created a company-wide cyber security awareness training program to ensure users had the tools and knowledge to be the first line of defense.• Built, staffed, and managed an internal IT Policy and Compliance department to ensure consistent documentation of policies and procedures and adherence to government-mandated data security standards.• Reduced MSP spend by more than $100k/year.• Worked closely with Legal to meet or exceed digital security compliance challenges, including NIST 800-171 and CMMC v2.0 Level 2 in the most cost-effective manner.• Planned and successfully executed a transition from on-premise architecture to the Microsoft Government Community Cloud – High (GCCH) environment, including implementation of MDM/MAM, unified endpoint protection, and email and file migration with zero downtime.• Worked and negotiated with external vendors in order to maximize value and utility while minimizing cost impact.• Worked closely with executive team and company board to strategically plan upgrades, yearly and quarterly budgets, personnel and staffing, and future upgrades to meet the needs of a growing company while remaining within fiscal requirements.

• Manage the performance of multiple project managers throughout an ongoing cloud migration to ensure flawless execution. • Closely monitor ongoing project milestones and their completion to ensure alignment with external vendor’s statements of work.• Coordinate with internal teams to schedule and maintain forward momentum within an extensive hardware upgrade project.

• Provided assistance to blue printing project focused on assessing current customer and dealer-facing digital systems and services which resulted in a wider project to catalogue existing digital offerings as well as to identify strengths and weaknesses within those platforms.• Efficiently performed as subject matter expert, in charge of ensuring the fulfillment of farmer’s and dealer’s expectations and conducting technical reviews on systems to support projects.• Actively participated in planning and developing mobile application to boost sales performance and customer support for the dealer.

• Aided a team in developing new machine learning and artificial intelligence systems capable of automated kernel counting and photographic crop disease identification.• Managed employees involved in customer-facing side of the business, from cooperative research with business partners to training new users on the use of the system.• Maintained active communication among the Customer-facing Team, key stakeholders, and Development Team to determine best solutions for customers.• Assumed full accountability for the oversight of daily workloads, while ensuring team accomplished key objectives on-time and within budget.• Identified and explored new technologies, such as 3D photogrammetry, virtual reality, and the use of Apple's ARKit for feature measurement.

• Acted as liaison between Information Technology Department and end users and/or growers.• Served as translator within agriculture and information technology fields.• Performed as subject matter expert for farming, seed company processes, dealership operations, and ownership.• Established dealer council with approximately 10 regional brand dealers focused on the improvement of Vision software and development of its successor.• Broadened knowledge of Channel’s Compass software and communicated with over 20 Channel Seedsmen, country-wide and in person to discuss ways to improve the platform and report the results to the North America IT lead.• Participated in a remote working group to showcase the benefits of remote employment.• Utilized new technologies, such as Google Glass to empower employees and farmers.

• Assisted in strengthening and protecting the nation’s critical infrastructure against outside attack by working in the Laboratory for Control Systems Security.• Utilized a myriad of tools to determine vulnerabilities within control systems and supervisory control and data acquisition (SCADA) equipment.• Created custom methods and solutions to mitigate identified system vulnerabilities.

• Aided customers in selecting computers that would suit their needs, as well as in resolving technical issues associated with hardware and software of both Apple and PC computers.• Trained new associates while fulfilling other key responsibilities.

• Acted as business analyst, responsible for the preparation of requirements for the construction of online dealer portal and Vision Software to enable dealers to ship products and monitor inventory and payments.• Supported various web applications through the MyMonsanto web portal and configured portal system backend.

• Managed all aspects of technology and it’s deployment to employees throughout the company.• Developed the company’s website after the acquisition of two other seed companiesand subsequent rebranding as the Stone Seed Group.• Aided in the transition to merge with Monsanto’s intranet and a subsequent hardware upgrade.