• Implemented analytics tools and identified conversion rate dropoff points that increased monthly revenue 76% year-over-year• Led client communication and orchestrated the development and implementation of tailored strategies, resulting in a 100% client satisfaction• Designed 1 click consultation booking creating a seamless user experience by simplifying information architecture

• Spearheaded product development of our identity management platform from concept to launch of our MVP and first 2 money saving features• Delivered 200+ API integrations out-of-the-box by orchestrating buy vs build development strategy• Conducted discovery calls, designed mockups, developed prototypes, and worked with design partners to develop V1 of our product

• Led FINRA complaints development, enabling stakeholders to send +100 simultaneous complaints, showcasing leadership and technical skills, driving 90% revenue• Led onboarding of first 2 enterprise clients, critical in securing $9M seed round, leveraging leadership and communication

• Achieved +$10k/month savings in agency fees and reduced development time by 93% through in-house migration of portfolio websites, Data Migration strategies and Development Stack knowledge• Reduced spam by 93% by engineering spam honeypot solution on website intake forms, showcasing technical prowess and problem-solving• Integrated pharmacy data into our in-house CRM that delivered real-time medication tracking, improving efficiency by 30%, and enhancing case management

• Developed KPI dashboards delivering real time time data to Sales, Engineering, Manufacturing, and Management accelerating response times 3000%• Oversaw 12 critical apps, empowering 1000+ staff, handling 87k orders/day, with expertise in app management, IT oversight, and systems integration• Streamlined cross-functional communication for order support requests from 5 chat systems into 1, reducing response time from 30 mins to <5 mins

• Created websites from high fidelity mockups of military education courses that complied with strict government style guides, styling libraries, themes, and processes with end users including U.S. Government Civilians, the Marines, Army, Navy, etc.• Designed and developed a custom CSS theme generator for the rapid creation of 100s of course modules.• Maintained a proprietary digital learning management system that enabled professors to teach military students based across 45 countries… Show more • Created websites from high fidelity mockups of military education courses that complied with strict government style guides, styling libraries, themes, and processes with end users including U.S. Government Civilians, the Marines, Army, Navy, etc.• Designed and developed a custom CSS theme generator for the rapid creation of 100s of course modules.• Maintained a proprietary digital learning management system that enabled professors to teach military students based across 45 countries in 12 different languages.• Systematized product testing on 3 devices in 3 browsers ensuring consistent user experiences across various device types. Show less