Andrew Schaffer Email & Phone Number

O'Hare Airport

Maintain 5 - 10 gates, insure that all agents are following company and FAA regulations, provide customer service to any passenger with more complex needs, maintain boarding operations and time management for all flights in the zone, meet and dispatch aircraft as needed, Provide daily reports and audits of operations within the zone. Communicate with other airlines as needed at the gate or in the office, to insure customer satisfaction. Train and certify new agents with daily operations. Proven ability to manage a high volume workload in a calm and constructive manner.• Received corporate recognition for Teamwork involving Excellent Administrative skills.• Entrusted with training agents who require additional support.• Trained and certified to operate Jet Bridge.• Received SIDA clearance for O’Hare International airport.• Use Microsoft Office, Sabre, Qik and other airline programs to manage scheduling, and manifest of flights.

Vernon Hills, Il

Assist Customers, maintain store by keeping visual standards and restock merchandise. Close store on nightly basis, count down register.• Key holder position, responsible for opening and closing the store. • Proficient in IBM POS systems used for customer transactions and payments. • Handle and resolve customer complaints.

Lincolnshire, Il

Assist Customers in finding what fits their style needs. Perform necessary price adjustments including markdowns. Keep up with customer lists by making daily calls on upcoming sales. Help with fitting for alterations when needed.• Respond promptly to customer inquiries. • Operated various Jos. A. Bank systems, including online inventory and customized orders.

Business Management, Culinary

Missions/Missionary Studies And Missiology

High School Diploma