Seasoned IT professional with over 25 years of experience, including a significant tenure as a Sr. Technology Support Specialist. Expert in technical support, server maintenance, and workstation administration; adept in inventory management and cross-functional coordination. Seeking to leverage comprehensive IT skills as an IT Support Specialist.IT Support Specialist | Warehouse ManagementEmail: andyschesser@gmail.comA seasoned IT Support Specialist adept at delivering top-notch customer service while possessing strong communication skills. Proficient in providing comprehensive support for both laptop and desktop systems, excelling in both onsite and remote assistance. Demonstrated expertise extends to printer deployment and seamless network integration across diverse support and deployment landscapes.Furthermore, proficient in warehouse and inventory management, coupled with adeptness in logistics tracking and utilization of project management tools. Known for developing and meticulously documenting streamlined processes for efficient inventory management and seamless order processing, ensuring operational excellence and customer satisfaction.CORE COMPETENCIES• Computer Hardware / Software Support • Installation / Configuration of Desktop / Laptop Workstations • Desktop Software: Microsoft Windows, 7, 8, 10, 11; Office Suite (97/XP/2003, 2010), Office 365• Utilized ALTIRIS Software for Application Delivery and Remote Workstation Re-Imaging. • Windows Server 2000 and 2003, With Exchange and Active Directory Administration – Build and Maintenance. • Xerox / Windows Printer Management Deployment and Driver Management• Exceptional Communication Abilities, Both Verbal and Written,• Exemplary Customer Service. • Time managementACCOMPLISHMENTS• Provided comprehensive technical support, resolving server and software issues through effective collaboration with server, software development, and distribution teams.• Contributed to the Common Build Portal project by testing and implementing an innovative PC build tool, optimizing the setup process with automation and AI features.• Provided comprehensive pre- and post-sales support, including the setup and configuration of Xerox print solutions, ensuring seamless integration into diverse client networks.• Managed inventory control processes, achieving sustained inventory accuracy and accountability through the effective use of eAutomate inventory management system.Contact me at andyschesser@gmail.com for any IT support specialist opportunities.