Andrew Shapiro Email & Phone Number

Property Management Company with portfolio of Condos, Real Estate and Commercial BusinessesManaging PartnerIn Sales Management and Business Leadership roles purchased and managed a Restaurant, Condo's and rental housing building, growing and maintaining a portfolio of businesses and rental properties.

Developed a multi-unit business utilizing ability to select talented people, train and develop them and design the infrastructure that produced quality services, growing volume and successful business enterprises.Selected Achievements Operated a high volume vehicle title, tag and insurance business with 2 locations and in excess of 30 employees, with cash receipts often above $20K dailyWrote proposals and was awarded one of 14 commonwealth of Pennsylvania contracts to perform online vehicle registration.Grew and maintained these contracts over 12 years and was known as the 5th largest provider in PennsylvaniaDeveloped and maintained accounts with over 100 wholesale customers.Managed Human Resources function including Hiring, Staffing, Training, Benefits and Compensation.Brought Quality Control to 99% and ensured compliance with State Requirements regarding background checks, documentation and procedures.Added an Automobile Insurance business as an additional service to customers.Developed a highly efficient customer service team that provided effective services to customers in an often hectic environment.

An Automobile Title, Tag and Insurance Service Company

Brought into business to grow revenues, improve customer service and revamp operating issues. Increased insurance sales by 100% within 18 months and developed a forwarding looking Sales and Advertising program that was built to handle volume and outstanding customer serviceSelected AchievementsOpened an additional 2 high volume locations in high traffic areas and built the team that could take it to the next level. Structured a new customer service department that stressed personalized attention and sourced and secured a new telephone system for the call center. Business increases were partially attributed to this customer relations program.Hired, staffed and trained new employees in back office administration and sales to handle the increased workload and help grow revenues.Built the organization through continued mentoring, training and coaching which was important in building loyalties important in high regulated industries like Insurance.In Operational issues streamlined record keeping systems to track required documentation and built the infrastructure needed to grow.OTHER BUSINESS SUCCESSESPurchased and Operated a Restaurant that was failing bringing it back to a profitable condition through improvement of business systems, food quality and preparation and nurturing employee loyalty.Bought, Managed and sold at substantial profits several Condominiums and Residential Housing.CURRENT LICENSES; Brand Development & Market Expansion > Deadline Driven > Revenue Generator > Relationship BuilderHigh Impact Sales Presentation > New Business Developer > Business Analysis