Maintain entire Microsoft Active Directory Domain infrastructure, consisting of Windows 2003 servers, to include Domain Controllers, Exchange Servers, File Servers, DNS Servers, Backup servers and clientsEliminated single point of failure with Microsoft Exchange by creating a second, redundant server and removed separate Active Directory functions to separate serverCorrected DNS configuration on Joint Worldwide Intelligence Communication Service (JWICS) by removing incorrect A and MX records that pointed to nonexistent name serversDevised solution to upgrade software on 17RS clients with the Department of Defense Intelligence Information Systems (DoDIIS) software suite; creating software baseline compliant with DIA directed policy and standardsSingle-handedly created and implemented Microsoft Windows System Update Server (WSUS) to automatically pull DIA-approved security updates and software patches and push them out to workstations and serversImplemented Joint Enterprise DoDIIS Infrastructure (JEDI) increasing security by removing use of USB ports, enforcing mandatory logon timeout and installing Outlook Classification Tool (OCT) which automates classification banners on all outgoing emailProvide support for 11 Ground Control Stations and over 300 computers on three networks (NIPR, SIPR and JWICS) ensuring non-stop mission uptimeSupport Cisco PIX firewall, including configuration, maintenance, and monitoring for our local and customer remote VPN capabilities between sitesConfigure and maintain Clear-Com voice routed infrastructure between Ground Control Stations, the Operations Cell and three distant end sites.Solely created current Microsoft Group Policy configuration to implement share drives, personal folders, printers, mandatory screen-savers, mandatory desktop backgrounds, security configuration and network policy

Installed $10K Top Secret network monitoring display, increasing vulnerability monitoring rate by over 400%Supported $2.5M JWICS communications network through growth of 12 to 19 units, maintaining 99.8% uptimeCore member of ACC XP rollover of 200 computers, completing project 4 weeks ahead of deadlineIndependently devised solution to add almost 600 JWICS users to Global Address ListingImplements, verifies, and reports compliance with DIA directed security updates on over 500 systems, have bolstered JWICS network security by eliminating 400 vulnerabilities within 48 hoursOperates the $2.5M Top Secret network, supporting the air and space missions for 5 diverse Air Force WingsEnded three year single point of failure by completing a communications switch upgrade which provides an alternate path for intel data

Supported over 7,000 customers spanning entire base network, closing over one hundred sixty trouble tickets during one reporting periodDue to technical abilities, chosen as dormitory network systems liaison ensuring Internet access to all dormitory residentsResearched, recommended, and implemented successful desktop recording application which improved mission training efficiency by 40%Produced detailed equipment layout and circuit diagrams which reduced critical circuit troubleshooting time by 50%Monitored three distinct Intelligence networks maintaining 99% uptimeUpgraded Canadian SCI network connection, improving reliability and increased bandwidth by 700%Increased storage capacity by 75% by configuring and installing the unit's first Microsoft Windows 2000 Advanced ServerSaved unit $15K by configuring software to maintain and review SCI system security logs

Performed the daily intrusion detection team (IDT) operations of troubleshooting and maintaining security for Air Mobility Command's $90 million enterprise network by employing Air Force standard automated security tools. Assisted in identifying and deterring 450 security incidents which improved overall reliability and network securityPrepared over 500 daily vulnerability incident reports for senior-level mission plannersEnsured uninterrupted support to 12,500 base-wide customers during help desk relocation and setupIdentified and corrected ten instances of inadequate network practices ensuring security of critical air mobility planning systems through the detection of unauthorized users