Andrew Tacy Email & Phone Number

Sutton, Massachusetts, United States

• Responded to emergency calls regarding fires, alarms, and accidents.• Positioned and operated fire service equipment such as fire hoses, fans, drafting equipment and ladders.• Attend training exercises each week to continue improving performance.• Work closely with and trained with other stations, as well as, surrounding towns to ensure smooth and effective emergency response time and operations.

Marlborough, Massachusetts, United States

• Assisted Senior Portfolio Manager of multi-tenant, Class "A" commercial office buildings, consisting of 10 buildings totaling approximately 900,000 sqft.• Ensured property met government compliance and guidelines and vendor qualifications were compliant with ownership requirements.• Liaison between senior management, employees and clients to ensure proper lines of communication critical in addressing a range of problems and issues requiring immediate attention and resolution.• Maintained and organized file records, accounts, and all deposits ensuring important documents were easily accessible.

Framingham, Massachusetts, United States

• Met quarterly delinquency goals and maintained monthly delinquency below .5%.• Handled lease renewals and resident retention, while working with current tenants regarding lease changes and working with housing authorities to approve lease increases.• Provided excellent customer service, maintained resident records, help coordinate with maintenance daily and worked with construction during renovations.• Rented over 1 million dollars within my first 3 months and was promoted to Assistant Property Manager within 14 months.Helped train new RSPs and helped become the 1st property in the company to go paperless.

Marlborough, Massachusetts, United States

• Communicated with clients to understand needs and identify the best policies for each case.• Provided leadership and training for new agents regarding industry best practices and state laws.• Educated in products and services for retirement and money management in the changing economy• Pursued continued professional development through insurance workshops, courses and webinars.• Researched strengths and weaknesses of competitors to develop strategies for increasing new business.

Springfield, Massachusetts, United States

• Performed analysis of energy bills and consumption patterns to identify potential areas of energy savings.• Conducted economic and technical energy audits of client’s homes, while providing detailed sketches of each area identifying opportunities for additional energy efficient improvements.• Explained and recommended energy efficiency measures to customers and provided guidance on implementation. • Built and sustained strong relationships with clients to ensure our recommendations met or exceeded expectations.

Northampton, Massachusetts, United States

• Promoted positive influence for youngsters by demonstrating appropriate behavior, listening carefully to others and showing respect for people of all ages.• Advised children and helped to foster improved levels of self-worth and confidence.

Hadley, Ma

• Worked both grills simultaneously, while checking product surplus • Worked on the line making food, as well as, running the register• Proficient communication with customers of all ages and backgrounds• Maintained a clean and professional appearance

Northampton, Ma

• Trained new employees on register while I provided feedback on performance• Demonstrated excellent communication skills while addressing customer questions about products and issues, offering solutions, explaining why certain problems arose and solutions to those problems• Negotiated refunds, along with alternate solutions that would be beneficial on the customer’s behalf• Accurately and consistently handled cash, checks, credit cards and EBT transactions in amounts of $10-$1000 per transaction • Maintained a professional look, while holding myself to above average customer interactions