Andrew Tacy Email & Phone Number

Sutton, Massachusetts, United States

• Responded to emergency calls regarding fires, alarms, and accidents.
• Positioned and operated fire service equipment such as fire hoses, fans, drafting equipment and ladders.
• Attend training exercises each week to continue improving performance.
• Work closely with and trained with other stations, as well as, surrounding towns to ensure smooth and effective emergency response time and operations.

Marlborough, Massachusetts, United States

• Assisted Senior Portfolio Manager of multi-tenant, Class "A" commercial office buildings, consisting of 10 buildings totaling approximately 900,000 sqft.
• Ensured property met government compliance and guidelines and vendor qualifications were compliant with ownership requirements.
• Liaison between senior management, employees and clients to ensure proper lines of communication critical in addressing a range of problems and issues requiring immediate attention and resolution.
• Maintained and organized file records, accounts, and all deposits ensuring important documents were easily accessible.

Framingham, Massachusetts, United States

• Met quarterly delinquency goals and maintained monthly delinquency below.5%.
• Handled lease renewals and resident retention, while working with current tenants regarding lease changes and working with housing authorities to approve lease increases.
• Provided excellent customer service, maintained resident records, help coordinate with maintenance daily and worked with construction during renovations.
• Rented over 1 million dollars within my first 3 months and was promoted to Assistant Property Manager within 14 months.Helped train new RSPs and helped become the 1st property in the company to go paperless.

Marlborough, Massachusetts, United States

• Communicated with clients to understand needs and identify the best policies for each case.
• Provided leadership and training for new agents regarding industry best practices and state laws.
• Educated in products and services for retirement and money management in the changing economy
• Pursued continued professional development through insurance workshops, courses and webinars.
• Researched strengths and weaknesses of competitors to develop strategies for increasing new business.

Springfield, Massachusetts, United States

• Performed analysis of energy bills and consumption patterns to identify potential areas of energy savings.
• Conducted economic and technical energy audits of client’s homes, while providing detailed sketches of each area identifying opportunities for additional energy efficient improvements.
• Explained and recommended energy efficiency measures to customers and provided guidance on implementation.
• Built and sustained strong relationships with clients to ensure our recommendations met or exceeded expectations.

Northampton, Massachusetts, United States

• Promoted positive influence for youngsters by demonstrating appropriate behavior, listening carefully to others and showing respect for people of all ages.
• Advised children and helped to foster improved levels of self-worth and confidence.

Hadley, MA

• Worked both grills simultaneously, while checking product surplus
• Worked on the line making food, as well as, running the register
• Proficient communication with customers of all ages and backgrounds
• Maintained a clean and professional appearance

Northampton, MA

• Trained new employees on register while I provided feedback on performance
• Demonstrated excellent communication skills while addressing customer questions about products and issues, offering solutions, explaining why certain problems arose and solutions to those problems
• Negotiated refunds, along with alternate solutions that would be beneficial on the customer’s behalf
• Accurately and consistently handled cash, checks, credit cards and EBT transactions in amounts of $10-$1000 per transaction
• Maintained a professional look, while holding myself to above average customer interactions