Andrew Thomas Email & Phone Number

Washington Dc

Representative Tony Gonzales - Texas 23rd District

San Antonio, Texas, United States

United States

Responsible for end-to-end claims experience, to include: member satisfaction, coverage determination, vendor utilization, expense usage, and settlement forecasting.Managed complex claims for Valuable Personal Property, Renter’s, and Homeowner’s policies.Confirming coverage for members, while complying with all state regulatory requirements.Negotiated claim settlements in accordance with regulatory and compliance standards.

Austin, Texas Area

Analyzed and reported on candidates campaign finance reports.Research on the personal/political history of political candidates. Conducted public record research on LexisNexis.

San Antonio, Texas Area

Ensured that each customer had a positive store experience by providing customers with a friendly environment through product knowledge while responding quickly to resolve potential gaps in customer service levels.Assessed customer needs, provided customers with appropriate information about products and services, and assisted customers in selecting the best solution.

San Antonio, Texas Area

Provided outstanding customer service by effectively engaging customers, identifying their needs, and offering the best solution to successfully close a sale.Sought out and engaged customers in a friendly, professional manner while providing knowledgeable advice about all OfficeMax product offerings. Created new initiatives that attracted more potential PC buying customers.