Andrew T.W. Roberts, Phr, Shrm-Cp Email & Phone Number

Nassau, Bs

Strategy / Talent Management / Systems Implementation / Change ManagementLead strategies and initiatives to drive diversification and growth in a highly competitive, tight-margin environment. Selected achievements:• Contributed directly to doubling of revenues and 4X expansion in business locations.• Played central role in starting the Food & Beverage division by personally pursuing and obtaining the Starbucks franchise (now 12 stores)• Spearheaded the acquisition of the Subway franchise resulting in 7 very successful stores to date. • Steered an international employment brand initiative to attract, retain, and align employees with the company mission; drove increases in retention including 41% tenure over 5 years.• Championed seamless implementation of multiple systems to drive greater productivity and cut costs.• Collaborated with Loss Prevention on series of measures to address inventory losses; talent initiatives have contributed to reduction in shrink and retail staff turnover (to <35%), and 10% same-store sales growth even during economic downturn.

Talent Management / Organizational Design / Learning & DevelopmentPromoted to create and lead new HR function to support business growth, with accountability for recruiting, payroll, compensation, benefits, training and development. Selected achievements:• Created from scratch all strategies, programs, job profiles, policies, evaluations, and more, laying the groundwork for expansion of a trained and productive workforce.• Developed and implemented a first-ever corporate-wide training program for both technical and personal development; also spearheaded new sales training, resulting in an improved service oriented, sales-driven organization. • Introduced succession planning and a development plan process resulting in less than 20% retail turnover; to this day, nearly all positions are filled through internal promotions.

Radnor, Pa, Us