Conducted all inbound operations and leadership training for the third shift receiving team, maintaining a constant and steady flow on the dock floor with a 99.9% inbound exception of freight.• Directed and delegated team members to all areas of the warehouse; supervised and coordinated unloading of inbound shipments, orderly stacking of product and picking/staging of outbound shipments in accordance with the highest possible levels of productivity.• Maintained constant and steady flow with a 100% on-time freight daily outbound shipping demands.• Cross-trained team members in receiving and shipping departments to maximize workload.• Assisted receiving clerk with bill of ladings and correct pallet counts, daily, to ensure accuracy in reporting to minimize loss of revenue.• Coordinated the shipping of finished products to include, stacking, staging and preparation of all shipping documentation.• Ensured efficient and safe operation of all material handling equipment and promoted safety.• Developed and increased team members performance numbers with documented conversations and one-on-ones to achieve increased bonuses, clarity in expectations, and improved business operations.• Managed 3rd shift team members and trained new hires in all areas of warehouse operations and conducted all in-bound operations and leadership for 3rd shift.

Unloaded branch transfers and received into inventory, carefully stocked product into the warehouse locations once received on the dock floor, maintained clean and organized workspace while achieving a 99.9% accuracy rate between performance periods.• Performed monthly physical inventories and participated in daily cycle counts to track inventory for accurate stock counts.• Operated safely and efficiently Raymond equipment forklift, reach truck, clamp truck, walkie to support efficiencies in picking and packing of order processing for customer satisfaction.• Picked orders and processed trailers ready for shipment to local hospitals with 99% accuracy.• Unloaded and loaded Live Truck Load (LTL) transfers of up to 120 – 130+ pallets and up to 3-4 Full Truck Load (FTL) branch transfers, daily.

Promoted the game of golf and acted a brand ambassador; assisted the PGA Director of Golf in all aspects of daily golf department management including, but not limited to, merchandising, tournaments, instruction, management, training, and reporting.• Supervised and managed staff of 12 employees; including training, mentoring, and scheduling for the outside service team; hired and scheduled outside golf operations staff members.• Trained and implemented new Standard Operating Procedures (SOPs) for outside operation staff to ensure member satisfaction.• Spearheaded and organized (flights, meals, accommodations) a 16 player Father – Son trip/tournament to Nemacolin Woodlands resort in Pennsylvania as part of an annual event to various golf properties for members.• Merchandised and displayed 1,200-sq ft Golf Shop which yielded approximately $575,000 in revenue, annually.• Managed full golf operation in the absence of the Director of Golf.• Participated in weekly Play with the Pro player development programs to provide members with access to knowledge of equipment, improved performance, and increased confidence.• Performed the largest Member – Member Men’s and Women’s in club history with over 230 players.• Developed cart maintenance program and rotational schedule for fleet of 80 golf cars to provide cost savings by extending the life of the golf cars including tire maintenance, battery replacement and normal wear and tear.• Participated and developed drills for Camp Belfair a summer camp for junior golfers to provide mentorship, confidence and improved hand-eye coordination and overall performance.• Managed the point of sale (POS) system from invoices to inventory control levels including collection of greens fees, member charges, and merchandise/pro-shop sales to support increased revenue of club.• Utilized the GHIN system with regard to handicaps and tournaments.• Administered weekly golf groups with printed scorecards and scheduling.

Assisted in all day-to-day club activities and managed staff in absence of Director of Golf; performed, on average, 75 private golf lessons a year to members and guests of all skill and playing abilities.• Championed the Demo Day program which yielded $92,500 in hard goods with a 400% increase in golf club sales.• Generated annual gross revenue of $452,000 with a cost of goods sold percentage of 70% through effective marketing and merchandising efforts.• Coordinated daily golf operations with 540 rounds played, daily, during the months of January-April.• Developed and increased Junior Golf participation in camps/clinics through email blasts and other advertising mediums.• Organized and instructed two (2) annual junior golf clinics to 80+ students per summer camp.• Coordinated and executed over 20 charity golf tournaments.• Conducted and organized a 16-player member trip to Kohler Wisconsin at Whistling Straits.• Created interesting and visually pleasing displays, by maintaining a pristine shop appearance and organizing and straightening merchandising displays to drive sales.• Performed monthly physical inventories and inventory spot-checks, as needed.