Andrew (Drew) Vo Email & Phone Number

Tampa, Fl, Us

Tampa, Florida, United States

Tampa, Florida, United States

Tampa, Florida, United States

- Responsible for working in a 24x7 Security Operation Center (SOC) environment.- Perform forensic analysis and investigation of security-related data from a wide range of security devices and customer environments.- Work with a wide range of security technologies from hundreds of unique customer environments including SIEM, Malware Analysis, Enhanced monitoring tools, IDS/IPS, Endpoint Solutions, DLP, etc.- Investigate security events while meeting SLA requirements.- Understanding the impact of valuable pivots to perform to provide context regarding different types of events - Malware, Web Attack, Authentication, Access Auditing, DoS, Phishing, etc.- Perform analytics-driven investigation of most common rules and False positives to improve the accuracy of alerts through modifications of Rule Logic.- Provide analysis based on threat and vulnerability reports.

Tampa, Florida, United States

ReliaQuest Cybersecurity Bootcamp is an intense 4-week course that puts students in real-world scenarios and simulations, preparing them for future careers in the field.- Students are put through the test in understanding what it takes to be a SOC Analyst.- Learning the GreyMatter XDR platform to perform investigation on incidents.- Students are given the opportunity for a limited internship or potential full-time position with ReliaQuest.

Tampa, Florida, United States

• Responsible for installing, repairing, and updating Lenel access control boards, Schlage card-swipe equipment, and GE alarm devices for 1,600 acres campus • Perform troubleshooting of camera surveillance systems• Install, configure, and maintain DVR and low voltage power supplies• Troubleshoot and/or repair hardware/software tickets on JIRA• Trained in database management on our system (OnGuard)• Participate in Agile Sprint planning - Collaborate with others to plan bi-weekly sprints, update JIRA tasks, perform JIRA tasks• Deal with access rights for employees, staff, and students on campus• Collaborate with other IT teams on any software or hardware issues

• Provided customer assistance in getting certain products• Used a POS system• Accepting payments, ensuring all prices and quantities are accurate and providing a receipt