Andrew Wannaphong Email & Phone Number

Methuen, Ma, Us

Manchester, New Hampshire, United States

As a Project Engineer Intern at Metro Walls, I gained a deep understanding of how successful construction projects are managed. I worked closely with Assistant Project Managers, assisting with document management and facilitating communication between subcontractors, vendors, and foremen. My responsibilities included preparing budget reports, reviewing submittals, preparing Requests for Information (RFIs), Change Orders (COs), and Requests for Changes (RFCs). I also participated in site visits to monitor progress and ensure safety regulations were met. Additionally, I supported estimators with take-offs through On-Screen Takeoff 3 and contributed to project cost estimations.

Methuen, Massachusetts, United States

As a Fulfillment Expert, I proficiently picked, prepped, and packed orders, consistently while meeting daily quotas with high accuracy. I have implemented order prioritization strategies to optimize workflow and ensure timely fulfillment during peak periods. I have efficiently managed orders to minimize customer wait times and keep item cancellation rates low. As a Guest Advocate, I resolved customer conflicts through positive collaboration, enhancing overall satisfaction. I maintained high-level product knowledge to provide personalized recommendations and drive sales. I analyzed service metrics to identify improvements and enhance customer retention. I also trained around 20 new team members, fostering a culture of continuous learning and exceptional customer service.

Bachelor Of Science - Bs, Building & Construction Technology

Activities and Societies: Pi Kappa Phi Fraternity (Theta Mu Chapter) Intramural Flag Football Intramural Basketball

High School Diploma

Activities and Societies: Basketball Football Outdoor Track (Captain) Indoor Track