Andrew Ward Email & Phone Number

Pangbourne, Gb

Reading, Berkshire, Gb

London, Gb

Responsible for leading teams to define and drive BT-wide people strategies and initiatives to build and enable a high achieving workforce which is diverse, inclusive and innovative, and a high performance culture.Scope includes: culture, leadership, diversity & inclusion, careers, skills, engagement, and performance.

Toronto, On, Ca

Global "Product Owner" for Corporate L&D and Performance Management leading both operational teams and agile, sprint-based accelerated development teams. Lead for culture development supporting adoption of agile ways of working. Conceived and delivered the Thomson Reuters University.

Designing and leading organisation development and transformation programmes as an interim and consultant in areas including: talent management, learning, culture building, & technology-enabled HR transformation. Projects include: Establishing a global HR function; Defining & embedding culturally-aligned Leadership behaviours; Creating and HR Dashboard, Proposals for a Group Talent Board.

London, England, Gb

Contract to (a) establish and lead a new, global Talent & Organisation Development team (UK & Istanbul) and, (b) lead the work to define and embed a consistent, high performing, global culture for the new business.Deliverables included: (1) Global culture building programme to define and embed the global post-integration culture, (2) Leadership change programme (with Senn Delaney), (3) Global performance management and talent management processes (including the configuration of these as part of the Workday implementation programme, (4) Yildiz Group Engagement Survey (55,000 globally with Willis Towers Watson), (5) Introduction of regular Peakon eNPS surveys, (6) Core Competency implementation, and (7) People Data reporting.

London, Gb

Led the Senior Talent, Performance Development and Firm-wide Learning strategies and teams for the UK Firm (c 14,000 FTE).Deliverables included: (1) Partner Appointment process, (2) firmwide talent & performance management processes, (including a “no ratings,” strengths-based performance management, (3) Embedding the Firm’s diversity & inclusion strategy into the core talent and performance processes, (4) Rationalisation of the management and leadership development learning curriculum, and (5) Development of the Career Management offering

London, Uk, Gb

Led the talent, development and learning, engagement and diversity strategies for the Group's Insurance and Retail businesses (includes the LloydsTSB, Halifax, Bank of Scotland and Scottish Widows brands).Deliverables included: (1) Network-wide leadership behaviour transformation (with Korn Ferry); (2) Emerging Talent strategies for the Insurance business and the Retail branch networks (c 1,000 apprentices and an annual graduate intake of c 50.) (3) Engagement management survey and activities, (4) Divisional implementation of talent and performance management processes; and (5) Delivery of the Group’s £20m Learning Transformation across the branch network supporting a 50% reduction in overall spend.

London, Uk, Gb

Operating model strategy: Responsibility for organisation design and the technology, sourcing and property strategies for the Group's HR function (2,500 colleagues).Deliverables included: (1) Business Case, Design and Package selection for £35m SAP-based HR Transformation, (2) HR operating model changes and cost management strategies that delivered c. £10m p.a., (c) Sourcing, technology and location strategies for the Group HR function (1,800 FTE).

London, Gb

Led the Global HR Shared Services Team Teams (c 40 FTE in Payroll, HR Admin, Enquiries, MI & HR Systems) during the design and selection phases of a major HR Transformation. Also ran two HRO delivery teams (c 70 FTE) providing HR services to local government clients.

HR lead for the Sales, Service and Support Divisions. Member of the Exec-led management teams of these Divisions taking the lead in the design and delivery of People strategy encompassing OD, talent acquisition & development, resource planning and a business partner team.Member of the People & Brand leadership team committed to "messing with minds" to deliver business results. Helped shape overall service delivery and the development of cross-organisation people strategies and projects.

Built and led a team of HR Business Partners supporting business change right across the business.Deliverables included: (1) Built an internal consulting-style HR team that delivered over £20m of value to the business in FY 08/09 using best practice consulting/delivery methodologies whilst reducing the cost by 25%, (2) Team provided HR support for programmes including organisation redesign and restructurings, TUPEs, union recognition, colleague engagement interventions, and the restructuring of pay and conditions, (3) “Top 150” talent assessment, (4) cross-company Goal alignment “Jump Start” process, (5) Implementation of SuccessFactors Talent and Performance management solutions, (6) outsourcing of HR Advice to Advisor+

London, Uk, Gb

Led the company's HR and people strategies and the talent, training, knowledge management, research and marketing teams. Responsibility for the Capco Institute brand and activities

Bachelor'S Degree, History

Master Of Business Administration (M.B.A.)

Education record

Education record