The Core Administrator is responsible for the overall implementation, documentation, operation, and support of the Corelation core system applications, databases, interfaces, scripts, and reports. Other duties include assisting the AVP of Core Services to develop and coach the Core Services team.

The Help Desk and Application Specialist role is geared towards managing all Help Desk support calls and Applications to ensure that end users are receiving the appropriate assistance. Additionally, responsible for ensuring operational security, availability, and recoverability of the credit union’s critical applications.

The Datasafe Administrator I is responsible for the overall implementation, documentation, operation and support of Fiserv core system applications, databases, interfaces and reports. Secondary duties include helpdesk, desktop support and data processing. Other duties include working to further develop own skillsets with Datasafe Administrator II resource and collaborate on tasks with any and all related projects, systems, and applications.

The Quality Assurance Administrator position limits the credit union’s risk of losses by conducting various new account audit functions. The position also conducts other select report review such as data change reports and dormant account activity designed to mitigate losses due to internal or external fraud.

Primary point of contact for all incoming queries including telephone, chat, email, and fax.Perform various banking functions with knowledge in all aspects of the credit union. Generate new business by reviewing member’s needs and suggesting products and services which will enhance and/or improve their financial situation.Ensure member satisfaction by providing an exceptional customer service experience.

Deliver snack foods to local vendors including grocery chains, restaurants, and gas stations. Responsible for all aspects of business:Inventory Creation and Control - Responsible for all snack food inventory of the business.Loss Prevention - Maintain control of inventory in order to prevent loss due to theft or spoilage.Profit Maximizing - Create opportunities to improve profit margins.Accounting/Billing Efforts - Responsible for all billing efforts to customers and overall business accounting.New Business Creation / Current Business Retention - Consistent sales suggestions to customers in order to improve customer relations, customer contracts, and company accounts.

Duties included various banking duties specializing in IRAsMaintained the credit union's compliance with IRS rules and regulations. Oversaw all Individual Retirement and Health Savings Accounts. Reviewed performed transactions to assure proper documentation. Developed and trained all credit union staff on IRA procedures.Monitored legislative laws and changes to laws involving retirement accounts.Member of "Future FORUM Leaders" leadership program.

Duties included all day-to-day store operations.Customer service - Maintained a high level of service for existing and new customers.Training - Store trainer for new and existing employees for efficiency, job knowledge, and quality improvement. Inventory management - Verification of inventory through chain management and inventory control efforts using multiple methods both electronic and manual. Merchandising - Made decisions on how to best advertise products within the store using various marketing techniques from corporate sources as well as localized marketing options. Employee Relations - Maintained excellent rapport with employee team in order to build and maintain cohesive, well-trained, and motivated employees.Scheduling - Created and maintained the master store schedule for employee shifts.Cash Handling - Management of all cash handling within the store to validate sales to register totals. Responsible for maintaining and exceeding sales quotas and overall store success. Specialized training in personalized product embroidery machine and processes. Continually received outstanding store and audit reviews. SkillsPoint of Sale Accounting Loss Prevention SchedulingMicrosoft Office Suite Associate Training Cash Handling Inventory Control Employee Motivation Sales Management Marketing