Oversee the efficient and effective day-to-day operation of specific Installation CoordinatorsCoach and mentor staff as appropriate to improve knowledge and to provide assistance when neededReceive requests from Project Managers via E-Synergy to find subcontractors for installs and surveys;Review the scope of the work with the Project Manager to verify clear instructions prior to installations;Coordinate the installations per the date established by the Project Managers;Must be the point of contact for the installs and handle any issues that may arise;Ensure that the subcontractor installed the product per the scope of work issued by the Project Manager;Approve subcontractor’s invoice and submit to accounting for payment;Responsible for maintaining target installation margins itemized by job and account

Receives orders. Schedules times and dates for deliveryConfirms accuracy of orders/times.Assists in resolving customer complaints.Monitor and ensure timely delivery scheduleMaximize daily revenue by tight scheduling

*Serve in a support role to Account Teams for assigned accounts on a day-to-day basis.*Identification and resolution of processing problems.*Interface with other Inmar departments to identify and troubleshoot Client problems.*Interface with the Client Analyst to understand, research, and perform analytical work for client inquiries.*Complete administrative duties in a timely manner.*Retrieving/returning phone calls and departmental/team support.*Assembling training materials.*Profile enhancement and documentation standardization.

• Compiles and maintains records of quantity, type, and value of material, equipment, merchandise, or supplies stocked in establishment: Counts material, equipment, merchandise, or supplies in stock and posts totals to inventory records, manually or using computer.• Compiles information on receipt or disbursement of material, equipment, merchandise, or supplies, and computes inventory balance, price, and cost.• Verifies clerical computations against physical count of stock and adjusts errors in computation or count, or investigates and reports reasons for discrepancies.• Prepares list of depleted items and recommends survey of defective or unusable items.• Compares inventories to office records or computes figures from records, such as sales orders, production records, or purchase invoices to obtain current inventory.

• Established business relationships with new clients while maintaining customer service with existing clients.• Reviewed contracts, scope of work, and specification requirements for projects.• Tracked, documented, and followed up on all proposals issued by estimator by spreadsheets. • Provide technical support for complicated construction techniques unfamiliar to superintendents. • Documented and billed for all additional work outside of the contracted work. • Provided administrative support for all paperwork intense projects.• Requested, reviewed and purchased all permanent materials for projects and issued purchase orders.

Interfaced with client on tasks accomplished and in progress tasks by using Microsoft ProjectSubmitted plans and specs to subcontractors for quotationsAnalyzed bids and awarded contracts to subcontractors and suppliersMonitored sub-contractors progress and coordinate work to be completedReviewed sub-contractor invoices and approved/denied based on work performedInvoiced general contractor or client of work completion by monthly basisInterface with local government on zoning issues or ordinances as requiredCoordinated for and follow up on building permits and business licenses as requiredPrepared itemized change orders detailing labor, equipment, and materialsTracked down and corrected billing errors on invoicesParticipated in planning and scheduling of construction crews; assign workloads and schedules to crewsParticipated in planning and scheduling of construction activitiesCommunicated with Vice President and other project managers on an on-going and constant basis.Tracked project progress and report to management in a cohesive and presentable formatEnsured that billing and invoicing is correct and accepted by clientOversaw employee activities and assist employees in methods of completing workReported progress on projects to accounting department for estimating cost to completion of projects.Closely track and monitor detailed information in an organized manner and report accordingly in high level meetings with client.Responsible for safety, schedule and quality issues for the projects.Solicited and managed our subcontractors to maintain quality, safety and budget.Maintain change orders and associated documentation for payment.Managed construction contract and scope of work was followed and completed to be accepted on project closeout.Reviewed project costs for accuracy of time, materials and subcontractors.Submitted materials, schedules, and plans to architects, engineers, and client for approval per specifications.

• Served as the liaison between the client and field technicians• Validated that work requirements designated within the service contract have been performed within contract specifications.• Schedules work and task orders, and coordinates preventative maintenance activities of technicians for commercial HVAC equipment, exhaust fans, chiller systems, boilers, and other mechanical systems as designated.• Provide technical support to HVAC field technicians and other assigned technicians for troubleshooting and repair of equipment.• Managed and followed up with clients on after hours emergency calls dispatched through the 24-hour customer call center.• Hired on to be controller and was offered a higher position due to outstanding relationships developed with customers.• Developed job costing process to track all materials and labor used for each service call then applied to invoice with detail. • Updated receivables by totaling unpaid invoices • Resolves collections by examining customer payment plans, payment history, credit line; Collected and reduced the outstanding 120 days past due accounts of $250,000 in 30 days • Managed accounts payable role for the company. • Communicated effectively with vendors• Demonstrated accurate analytical, problem-solving, organizational and time management skills, with the ability to meet commitments and deadlines• Showed excellent follow-up and prioritization skills while maintaining the general ledger• Resolves valid or authorized deductions by entering adjusting entries• Summarized receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing reports for the president.

• Functioned as an application resource within the Sara Lee Business Center, supporting the needs of the integration process of the different ERP data conversions in both Canada and the U.S. • Develop and maintain vendor production schedules, ensuring maximum efficiency in processing.• Interface with various third party vendors to implement file transmissions and new processes.• Troubleshoot problems reported through business unit or other support channels. Ensure issues are validated in a timely manner and escalated to management if needed.• Provided efficient solutions to client submitted ERP upgrade problems.• Assisted other analysts in answering and responding to business units inquiries as needed.• Provide assistance to other Sara Lee Business Center staff needed to ensure processing in an error-free environment.• Tested and supported application patches and upgrades as needed.• Analyzed unusual or unexpected processing events and formulate/implement processing or application modifications in order to achieve the expected/desired results.• Participated in the development of process documentation, procedures, checklists, etc that increase operational efficiency and integrity.• Filled in other departments when extra personnel were needed to complete time sensitive tasks. Accounts Payable, Payroll, Purchasing, and Fixed Assets.