A dedicated management professional with a proven track record of delivering results. Over 20 years of developing and successfully executing strategy, operations plans and complex programs in a fast-paced corporate environment that focuses on excellence and customer satisfaction. Extensive knowledge and experience in strategic and tactical planning, program, project and budget management, process improvement and engineering, measurement, governance, marketing, communications and technology. Excellent at cross-functional leadership, communication and change management. Skilled at building relationships, strong teams and developing individuals with the goal of delivering on objectives.