After a career in the private sector, I am now dedicated to making a positive impact in the charity sector for the benefit of those in our communities that need help the most.

Providing a helpline for those suffering from domestic abuse (male and female) or anyone who is concerned about someone in that situation, to find the right resources to help them.

The Customer Success Team works with customers that are not seeing full value from the platform.We work with them to understand their Marketing goals and create a plan to help them to realise a return on investment from using the Spotler platform.I get a huge satisfaction from helping customers to see the potential power of the platform and then implement it in their businesses and get results.

As Head of Account Management & Customer Success, I was responsible for ensuring that our customers achieve the success they're looking for by using Spotler UK's Marketing Automation Suite.Responsible for developing & implementing strategy for onboarding, retention and revenue growth from marketing automation clients. Managing a team of seven Account Managers and an Onboarding Manager.• Recruited & developed the whole account management & onboarding team• Implemented a customer success approach, health checks and action plans to improve retention

As Head of Customer Success, I was responsible for ensuring that our customers achieved the success they were looking for by using CommuniGator's Marketing Automation Suite.Responsible for developing & implementing strategy for onboarding, retention and revenue growth from marketing automation clients. Managing a team of eight Account Managers and an Onboarding Manager.• Recruited & developed the whole account management & onboarding team• Implemented a customer success approach, health checks and action plans to improve retention

My role is to ensure that our clients receive the best possible Account Management support in helping them to achieve their marketing objectives. We help them to make the most of the suite of marketing automation tools available from CommuniGator and we provide advice across the marketing mix.In particular we focus on successful lead generation and also on client retention.

My role is to help some of CommuniGator's largest clients to achieve their business growth goals by making the best possible use of CommuniGator's marketing automation software. Together we create quarterly objectives to keep improving their marketing.I aim to use my 25+ years of marketing experience to help clients to achieve better results from their digital marketing through advice and consultancy.At CommuniGator, we provide a complete B2B marketing solution. Our software generates and nurtures new business. We do this with lead generation, email marketing and marketing automation. All to identify, deliver and increase your revenue. A few stand outs of what we do:• Use comprehensive lead generation software to identify and rank previously anonymous companies on your website. We can even identify and track individuals so your sales team can contact the relevant decision makers from sales ready opportunities.• Offer multiple email marketing campaigns to nurture the leads on your website. From a lead nurturing campaign series to an action based workflow. Our marketing platform allows you to automatically warm up leads using email campaigns in a few simple steps. • Automate your marketing processes. Our marketing automation platform covers everything from lead generation to marketing automation and more. Automate your lead generation process and control your entire digital marketing base from our platform and even have it integrated with your CRM. Say goodbye to multiple suppliers and databases!With CommuniGator, automate your marketing and produce continuous results. Use your website and your campaigns to their full potential and see your ROI increase. We aim to create marketing automation platforms that work for lead generation! To find out more, send us a message here or visit www.communigator.co.uk

I supported the UKFDA's marketing activities to help them remain the leading authority and provider of flood defence solutions in the UK.The UK Flood Defence Alliance exists to help you to choose the ideal set of products to protect your property from flooding.We support everyone interested in flooding, including: homeowners; business owners; property managers; campaign groups; local authorities; builders; architects and a host of other trades and professions.There are so many companies offering flood protection products, it can be a daunting process trying to work out what’s right for your situation. That’s why we have brought together in one place a selection of the highest quality flood defence products, from a range of different manufacturers.This makes it easy for you to find what you need and place your order with one contact, who will make sure everything goes smoothly. That way, you know that the advice you’re getting isn’t based purely on the products of one company. Visit www.ukfda.com.

Experienced speaker and marketing strategy consultant specialising in helping B2B high growth, high margin companies. We particularly work with consulting companies, professional service companies and outsourced service providers.We help to develop fresh marketing strategy and lead generation to meet demanding sales growth targets.We are experts in Inbound Marketing and online lead generation.As former Hubspot Partners we can demonstrate how marketing automation software that was recently voted #1 against the world's leading marketing software suppliers can help to drive powerful sales growth.

I supported ITRI's Marketing activity for ITRI Innovation, the commercial arm of ITRI (the world's leading authority on Tin).I helped them to establish marketing plans, implement inbound marketing principles, create a new website and an ongoing email marketing approach. We generated an average of 6 new clients per month worth more than £192,000 pa.ITRI Innovation is a technical consultancy and laboratory services company working in the Polymers and Electronics sectors. Based on more than 35 years' experience of solder technology, fire testing and a wide range of other testing services, ITRI Innovation provides benchmarking, product development, problem resolution, counterfeit analysis and technical support for legal action.In addition, they have polymer processing and smoke testing capability all in-house, thereby reducing significantly the lead times for flame retardant and additive development.They also carry out RoHS compliance testing for consumer electronics manufacturers and in particular, medical device manufacturers who fall within the legislation in 2014.

Cougar is one of the leading Accident Repair Centres in the UK. They are insurance company and vehicle manufacturer approved (including Ford, Peugeot, Citroen, Toyota, Aston Martin, Jaguar & Land Rover).Based in Luton, they cover Hertfordshire and Bedfordshire, providing accident repairs, scratch and dent removal.My role was to help them to attract more clients, including work providers, privately directed insurance work and self funded repairs.

I think it is really important to give young people a chance and those who are considering setting up a business deserve special encouragement!

Abbey Distributors provide gift-wrapped children's presents for organisations having a Christmas Party for children. Their clients include many of the FTSE 500 companies as well as hotels, day-care nurseries, sports & social clubs and charities.Their service is a massive boon to beleagured Christmas Party organisers, as it saves them hours of time and stress in choosing high quality and appropriate gifts for children of all ages.I advise on marketing strategy that has helped to increase sales.Established a new market (day-care nurseries).Managed the creation of a website and online ordering system, revamped brochure to make it more compelling, re-wrote sales letters to increase conversion rates.

Intitially created and implemented the UK and European Marketing PlansAdvised Senior Management on Marketing StrategyResearched potential new markets for the US-based COORan a technology-based webinar programme delivering hundreds of leads for the sales team.

Having joined Farecla as an Assistant Product Manager in 1986, I became Marketing Manager, then Sales and Marketing Manager, Sales and Marketing Director, General Manager all under the guidance of the visionary Managing Director David Chambers. On David's retirement I became Managing Director. During this period, sales revenue grew from £750,000 to more than £5m. I was fortunate enough to be surrounded by an excellent team of capable and enthusiastic people.As MD, I managed a world-leading business manufacturing and marketing surface finishing consumables for the automotive, plastics and aerospace industries. With full profit responsibility, reported monthly to the Group Managing Director. Farecla employed 53 staff, and had annual retail and business to business sales of £5.4 million.

I was responsible for a range of bicycles, including Raleigh BMX bikes and the early Mountain Bikes.

After an initial year before going to Loughborough University, I spent holidays and my third year working for various parts of the TI group including, Raleigh, VL Churchill, Russell Hobbs, TI Tubes at Aston.