Andrew Wilson Pmp/Csm/Icp-Acc Email & Phone Number

Cleveland, Oh, Us

Brecksville, Oh

Brecksville, Oh

I have been consulting for 7+ years. During this time, I have completed program management of close to 500 domestic and international projects consisting of Cisco Wireless, smaller Gateway Replacements to large full worldwide Network/Data Center Upgrades, and single site UC SRST’s all the way up to full company-wide Phone Replacements & Upgrades. I have managed as many as 31 active projects continuously. I was tapped to program manage 11 large (each 1000+ hours) domestic and international UCCe Projects. I created an entirely new Partner Program Project Methodology in the areas of Cisco Wireless, Network Upgrades, and UC SRST. In a competition against four of our rival vendors, my company came in first place, and I led the way. The client has stated my company has set the standards for how all vendors will be graded by them. I have program managed over 20+ projects with major medical & financial corporations with as many as 8 internally active projects progressing at the same time within them. These projects range from UC SRST, InformaCast, TelePresence, IronPort, Internet of Things (IoT), Cloud (Azure, Cisco, & AWS), and many UCCx to UCCe Projects. I currently work with internal architects, program managers, and project management communities on methods and procedures of incorporating the Agile Project Management Philosophy into my company’s current methodology. I have worked over 100 hours per quarter for the last five years in the areas of PreSales, Project & Program Management, Process Improvement, and Relationship Management. Major clients have requested I Program Manage their very large initiatives as a prerequisite for signing new business. I am a 13-year Certified Project Management Professional (PMP) and a Certified Scrum Master (CSM). I was selected to participate and completed an Emerging Leader Program focusing on International Business Processes. I also completed a course in Elite Consulting.

Created and managed the Company’s complete project management methodology. Program Manager of an entire SaaS CRM System replacement for the company within a 4 month time period. Directed various projects and individuals simultaneously, including Business Analysts, Cloud Computing, Six Sigma Members, Workflow Systems, Sales Teams, Java applications, Customer Service Reps, Trust Accounting Systems, Financials, Quality Assurance, Marketing and Channel Managers, Web-based Applications, Managers, Reports, System Architects, and Developers. Utilized Project Management Methodologies/ Requirements Management Methodologies processes. Created Project Charters including ROI and Business Cases. Led discovery of existing/future state requirements gathering and management. Continuously worked to maximize project value in accordance with Company financials. Oversaw Vendor Management and Change Control for project phases. Employed Waterfall & Agile PM Techniques, RACI prioritizations, Critical Path, Burn-down Charts, and RAID analysis. Guided stakeholders through conceptual, planning, requirements, design, and integration activities. Facilitated meetings in person, by phone, and through webcasts, driving projects to completion.

Direct various projects and individuals simultaneously, including brokers, financials, Java/.Net applications, quality assurance, web-based applications, reports and developers. Utilize Requirements Management Methodologies/Project Management Methodologies processes. Lead discovery of existing/future state requirements gathering and management. Oversee change control for project phases. Employ SIPOC/VOC, Fishbone Diagrams, Pareto Charts, and RAID analysis. Guide employees through conceptual, planning, requirements, design, and integration activities. Facilitate meetings in person, by phone, and through webcasts, driving projects to completion.

Concurrently managed various projects for claims, financials, Java applications, quality assurance, WebFOCUS reports, and helpdesk operations. Utilized project management methodologies and processes. Maintained key measures and held responsibility for file handling quality in accordance with claims guidelines as well as insurance regulations. Optimized customer service. Managed claims results and litigation activities for branch. Interviewed, hired, trained, developed, and monitored staff performance. Audited employee work, communicating issues to regional directors. Oversaw six full-time personnel. Estimated damage on vehicles.

Prepared reports, maintained records, and pursued prospective clients. Collaborated with policyholders to settle insurance claims. Provided client financial analysis or advice on risk management. Proposed heath insurance alternatives to prospective buyers. Facilitated comprehensive financial planning services to clients on retirement and estate planning as well as pension plans for businesses.

Columbus, Ohio Area

Relayed orders through computer system to floor of securities exchange. Explained stock market terms and trading practicing, offered financial counseling/advice on purchase/sale of securities, as well as designed individual client portfolios of mutual funds. Furnished information about advantages/disadvantages of investments. Supplied latest price quotes on mutual funds. Calculated risk of loss from policyholders, defined appropriate premium rates, and wrote policies to cover risks. Analyzed insurance applications to determine acceptable risks. Supplemented applications with reports from loss control consultants, medical/data vendor reports, and actuarial studies.

Mcse, Networking And Security

Ba, Economics