Andrew L. Email & Phone Number

Richmond, Bc, Ca

Vancouver, Bc

Oversee a multi-faceted mix of operational responsibilities for this top automotive refinish supplier, ensuring the prompt, accurate, and efficient order fulfillment for three distribution centres throughout B.C.• Lead teams of up to 13 individuals, providing the training/mentoring needed to maximize performance• Maintain a complex inventory of 20,000+ SKUs, optimizing supply levels to maximize ROI and inventory turns• Generate sales analysis and pricing reports to enable effective data-driven decision-making by management• Respond to any customer issues/concerns and oversee all product recalls, warranty operations, and rebates• Coordinate inventory transfers between branches to balance availability and meet special customer needs• Perform customer relations activities, including collection of past due accounts• Oversee safety for each facility and ensure SDS/TDG/Forklift/First-Aid certifications are fully up to date• Handle facilities management and building maintenance issues, serving as the primary liaison to the landlord• Implemented a 5S program that has driven key gains in efficiency and safety throughout the facility• Foster a positive, pleasant workplace culture characterized by high levels of respect, trust, and collaboration

Vancouver, British Columbia, Canada

Managed Western Canadian distribution centre of Brother International. Global company manufacturing printers, labellers, scanners, and sewing machine.

Vancouver, British Columbia, Canada

Vancouver, Bc

Paints and coatings for the automotive industry.• Managed an 11-member operations team and handled all hiring, interviewing, and performance evaluation duties• Reviewed monthly income statements, analyzed P&L, and supervised all invoicing and A/R activities• Led purchasing/procurement activities for the region, in addition to managing $300,000 in district inventory • Responsible and accountable for improvements/corrections to branch audits and branch reviews. • Served as a key customer liaison, responding to any concerns/complaints/requests• Negotiated deals and maintained superior relationships with a large network of vendors• Conducted employee training/meeting sessions and communicated/enforced company policies and procedures• Implemented 5S program and led process improvements that increased inventory accuracy from 64% to 98%• Instrumental in improving the annual branch audit score from “satisfactory” to “excellent” within three years• Decreased accounts receivable (30+ days overdue) from 19% to 7% through improved collection practices• Deployed a new backorder system that improved order fulfillment and contributed to sizeable revenue gains

Vancouver, British Columbia, Canada

Acquired strengths in IT system configuration, implementation, and support working for this B2B/B2C computer retailer.• Processed sales orders, reviewed customer needs, and performed complex computer hardware assembly• Ran credit/debit card payments, made shipping arrangements, and handled any needed courier traces/claims• Organized and managed schedules with suppliers to ensure adequate inventory to meet customer demand

Bachelor'S Degree, Economics/Psychology

Diploma, International Trade/Operations Management