Andrew Jackson Email & Phone Number

Kingsclere, England, United Kingdom

Stratford Upon Avon

Management of cost-effective production, storage and distribution of customer centric and legally compliant documentation and promotional print. Developed a strategy for selection of third party outsource providers and worked collaboratively to secure the efficient delivery of print and distribution services.

Stratford Upon Avon

Jan 2012 - Dec 2013 - Senior IT Application Developer• Creation of strategy and delivery of an upgraded ISIS Papyrus platform within new virtualised IT estate. • Produced and reviewed technical solution documents, scheduling plans and allocation of team resource to deliver strategic objectives. • IT work stream leader for Purchase to Pay and server migration projects.April 2011- Jan 2012 - Print Team – Seconded Team Leader• Responsible for ISIS Papyrus Developers, xPression Developers and Print Analyst.• Monthly 1:1 meetings with team members.• Mid and full year review of team members.• Reporting of team activity.• Scheduling and allocation of team workload.Sept 2010 - Senior IT Application Developer• ISIS Papyrus Developer.• Training of junior team members.• Support of existing applications.• Upgrade of ISIS Papyrus V5, V6.2 and V7.11 to V7.13

Holmes Chapel

ISIS Papyrus Team – Senior Application Developer• Provided innovative IT solutions to the bid team and client demonstrations to secure multi-million pound contract wins. • Produced and reviewed high and low level technical design documents for internal and external audiences. • Application development and out of hours support to service external clients in telecommunications, financial and public sectors. • Provided on-site IT support of server room and comms.• ISIS Papyrus Developer for external clients including telecommunications, financial and public sector clients.• Provide estimates and scheduling of modifications to applications driven by external and internal clients.• Develop existing and new applications to support Business as Usual changes in addition to project and regulatory-based changes. Including post implementation support and documentation.• Provide consultancy and support to increase customer base and offer value added services to existing customers. • Support and maintain the ISIS Papyrus Platform in and out of working hours.

Longbridge

Finance Department – Business Systems Specialist• Provided insight and analysis of data to drive evidence-based decisions on purchase performance and business reporting.• Extraction and reporting of data from systems used throughout the business.• Work with Purchasing Managers on Purchase Performance reporting ensuring all information is accurate and usable by the business.• Work with Finance and Account data to ensure performance is accurately recorded in company accounts.• Support and advise all levels of the business on the information available to make decisions in a user friendly format.

Birmingham

Operations Support Department – Support Analyst• Established ISIS Papyrus Designer.• Support, develop, implement and monitor customer paper based communication within a managed banking environment.• To support the business on all systems, undertaking system and data analysis in order to highlight potential errors and/or trends, and where required rectify system and data errors.• Maintain and Administer Microsoft Access Databases.