Andrew Zakhary Email and Phone Number
Possible rewritten summary:As a Senior Teller at CIB Egypt, I process outgoing transfers with accuracy and efficiency, handle ATM settlements and back-office tasks, and resolve discrepancies in financial transactions. I have more than two years of experience in banking operations, and problem solving. I am dedicated to providing excellent customer service and supporting overall efficiency in banking processes.I hold a Bachelor's degree in Commerce from Alexandria University, where I gained a solid foundation in business principles, accounting, and economics. I also have multiple certifications in safe from harm, career development, and training for employment, which demonstrate my commitment to learning and development. I am fluent in Arabic and English, which enables me to communicate effectively with diverse customers and colleagues. My goal is to leverage my skills and knowledge to advance my career in the banking industry and contribute to the success of CIB Egypt.
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Senior TellerCib Egypt Mar 2024 - PresentDahab, South Sinai, Egypt•Responsible for processing outgoing transfers with accuracy and efficiency.•Experienced in handling ATM settlements and ensuring compliance with regulations.•Proficient in performing back-office tasks, including record-keeping and data entry.•Skilled in resolving discrepancies in ATM settlements and maintaining financial integrity.•Strong organizational skills and attention to detail in managing banking operations.•Dedicated to providing excellent customer service and supporting overall efficiency in banking processes.•Experienced in assisting with account maintenance and administrative duties. -
TellerCib Egypt Nov 2022 - Mar 2024Dahab, South Sinai, Egypt• Introduce alternative channels to customers to reduce traffic in branches according to bank SOP's.• Process all the cash counter transactions accurately in accordance with the set objectives.• Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault.• Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.• Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.• Adhere to the bank related the average waiting & serving time in addition to the productivity reports.• Handle customer requests efficiently and raise any problems to the Head Teller.• Supervisor in order to meet customer satisfaction & to reach customer delight. -
Retail Customer Service AgentOrange Egypt Nov 2019 - Apr 2022Alexandria Governorate, Egypt•Achieving target through effective sales and excellent customer service according to the KPI.•Handle customer's complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution.•Making necessary stock reallocation for stock to other branches in case of shortage.•Handling of cash: collecting money & recording transactions on Win Cash application & reporting all financial issues to the finance department including cash, visa & checks. -
Internship TraineeBanque Misr Jul 2018 - Aug 2018Bab Sharq, Alexandria, EgyptCompile information about new accounts enter account information into computers And file related forms or other documents .
Andrew Zakhary Education Details
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Zahran Language SchoolHigh School
Frequently Asked Questions about Andrew Zakhary
What company does Andrew Zakhary work for?
Andrew Zakhary works for Cib Egypt
What is Andrew Zakhary's role at the current company?
Andrew Zakhary's current role is Senior Teller | Banking Operations.
What schools did Andrew Zakhary attend?
Andrew Zakhary attended Alexandria University, Zahran Language School.
Who are Andrew Zakhary's colleagues?
Andrew Zakhary's colleagues are Fareed Elrefaie, Mohamed Zekrallah, Maria Zakaria, Kamilia Moustafa, Mohey Saad, Merna Elkhwaga, Mariam Gamal.
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Andrew Zakhary
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Andrew Zakhary
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