Andrew Zalles, Pmp Email & Phone Number

Havertown, Pa, Us

Newtown Square, Pennsylvania, United States

• Develop and execute program strategy from concept to completion for 8 Affinity programs on a $2.5M budget. • Schedule and lead team stand-up meetings to discuss project progress, blockers, and scope. Track action item status on cloud-based project management software Monday.com• Ensure legal compliance for all marketing related materials, track relevant data inside internal approval log, and update costs in consumer expense report.• Craft custom proposals, sales presentations, client renewals, website updates, reports, etc. by researching, obtaining, arranging, and providing relevant information. • Coordinate with accounting to ensure all invoices are paid for in a timely manner.• Meet with vendors on weekly basis to verify programs are on schedule and all requirements are met. • Establish/maintain relationships with print and production vendors.

Montgomeryville, Pennsylvania, United States

• Managed company intranet (private internal website.) Updated news, departmental pages, commonly used forms, etc. • Directed and produced MSS Service Videos; professional videos that visually showcased proven methods and procedures for top serviced items.• Admin and editor of content on mss1.com and company social media sites (LinkedIn, Facebook, Instagram, etc.)

Bala Cynwyd, Pennsylvania

Greater Philadelphia Area

• Worked as a Customer Service Liaison for the GRE and presented a positive attitude, listening to customers to ensure that issues and concerns were clearly identified.• Developed appropriate solutions that met the customer needs and ensured customer satisfaction.• Researched, analyzed, and resolved incidents and requests accurately and efficiently.• Managed, updated, and resolved case files to ensure end-to-end customer experience and provided a single point of contact to the customer.• Interacted with customers and other departments within the company to provide information in response to inquiries regarding accounts or services.• Data entry.

Raise morale • Organize fundraising activities • Maintain contact with pediatric cancer B+ Hero • Organize events with other RSO's to collaboratively raise awareness and money to fight childhood cancer.

Bachelor Of Arts - Ba, English, Communication, Interactive Media And Journalism

Activities and Societies: Lambda Chi Alpha Fraternity, UD Club Swim Team, Dean's List, 91.3 FM WVUD Radio Show Producer.

Education record