Andrey Makeev

Andrey Makeev Email and Phone Number

Service Channel Manager at Mindray @ Mindray
shenzhen, guangdong, china
Andrey Makeev's Location
Moscow, Moscow City, Russia, Russian Federation
About Andrey Makeev

2020: IVD Service engineerLeaded Moscow CLIA project installation and in-warranty support. Installed 100 High-End class machines in 51 hospitals in 3 month. Project's installation part successfully finished on time and in full. No Customer complaints in 2 years in-warrant period.Gained management and long term planning skills.Self educated for Soft skills and Managements skills, which help in achieving goals.Provided internal trainings to Service colleagues, that increased their management ability.2021: Service Channel specialistHave increased Mindray Russia Service ability and Customer Satisfaction:Managed 174 Service Channels. 71 Channels have increased their Service abilityImplemented New Service Channel - 3rd party ServiceDeveloped and implemented Service ability review Monthly mailing with Channel KPIs2021 average Customer Satisfaction survey result 98%, Success call ratio 54%Improved skills:Leadership skill - coordinate the Team, setting an example of precise and practical result oriented workNegotiation skill - reach Installation Base, Service and Application Certification of Mindray representatives, Customer Satisfaction targets, cooperate with Sales, implement 3rd party projectManagement skill - manage Distributors and 3rd party, share routine tasks between Service TeamProvided internal trainings to Service colleagues, that increased their management ability.2021 Awards:Regional Excellent Employee AwardChannel Improvement Excellence AwardEmployee of the Year Gold medal Award

Andrey Makeev's Current Company Details
Mindray

Mindray

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Service Channel Manager at Mindray
shenzhen, guangdong, china
Website:
mindray.com
Employees:
3404
Andrey Makeev Work Experience Details
  • Mindray
    Service Channel Manager
    Mindray Jul 2022 - Present
    Moscow, Moscow City, Russia
  • Mindray
    Channel Management Specialist
    Mindray Aug 2020 - Jun 2022
    Moscow, Moscow, Russia
  • Mindray
    Service Engineer
    Mindray Jul 2019 - Aug 2020
    Moscow, Russian Federation
  • Astra-77
    Senior Engineer, Expert
    Astra-77 Apr 2011 - Jul 2019

Frequently Asked Questions about Andrey Makeev

What company does Andrey Makeev work for?

Andrey Makeev works for Mindray

What is Andrey Makeev's role at the current company?

Andrey Makeev's current role is Service Channel Manager at Mindray.

Who are Andrey Makeev's colleagues?

Andrey Makeev's colleagues are Valentina Rodríguez Chaves, 张智豪, 鲍玉婷, Mindray Recruiting, 宋友发, 朱善银, 卢作援.

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